Tourism Sales

2 weeks ago


Singapore MATCHDAY AFFAIRS PTE. LTD. Full time

Job Summary:
We are looking for a dynamic Tourism Sales & Operations Manager to drive sales and oversee the operations of our travel and events portfolio. You will play a pivotal role in designing experiences around major sporting events, managing client relationships, and ensuring smooth execution of travel logistics.

Key Responsibilities:
Sales & Business Development
- Develop and implement sales strategies to drive revenue for matchday travel packages and sports-related experiences.
- Identify and pursue new B2B partnerships (sports agencies, corporate clients, fan clubs, etc).
- Manage key accounts and ensure long-term client relationships.
- Drive digital and offline campaigns in collaboration with marketing.
- Attend expos, sports events, and networking functions to represent the brand.

Tour & Event Operations
- Lead planning and execution of sports travel packages: ticketing, flights, hotels, transfers, hospitality, and on-ground coordination.
- Manage suppliers, DMCs, and ticketing agents for optimal service delivery and pricing.
- Handle group and FIT (free independent traveler) bookings across multiple destinations.
- Ensure all matchday logistics are timely, accurate, and customer-centric.
- Oversee visa support, insurance coordination, and emergency handling procedures.

Team & Vendor Management
- Supervise sales and operations staff, including freelance coordinators or seasonal event staff.
- Build and maintain vendor databases and negotiate competitive terms.
- Provide training, briefings, and post-tour reviews to optimize future experiences.


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