Manager, Incentives Management Team 1

3 days ago

Singapore SKILLSFUTURE SINGAPORE AGENCY Full time

Levy and Incentives Management Division (LIMD) is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

**What you will be working on**

**Responsibilities and Competencies**:
**Process Design and Implementation**
- Design, develop and implement effective operational processes for grant administration.
- Implement business process re-engineering and digitisation initiatives
- Coordinate with business technology to implement system enhancements and support system development projects
- Review workflows, develop SOPs and guidelines in alignment with funding policy implementation plansBuild and continuously strengthen processes and operational policies to achieve high service standards

**Stakeholder Engagement and Management**
- Engage with training providers and other stakeholders to support and address queries on verification of grants to ensure smooth operation in grant administration, while ensuring compliance to grant governance framework
- Assist in the management of the outsourced service partnerSupport periodic audits by internal and external auditors

**Data Management and Analysis**
- Work on large datasets to perform data extraction, collation, tracking and analyses
- Draw insights from data analyses to facilitate funding administration, risk management and process re-designCollate data and statistics and prepare information for reporting

**What we are looking for**
- Possess the required competencies to execute the job duties proficiently
- Up to 5 years of relevant work experience in grants, operations or project management
- Good analytical and problem-solving skills
- Self-starter who works well independently within team and across teams
- Detailed focused with strategic thinking capabilities
- Good interpersonal relationship skills and adaptability to a fast-paced work environment.
- Good verbal and written communication skills, including stakeholder management and presentation skills.

Note: This is an individual contributor role.

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