Manager, Incentives Management Team 1

1 week ago

Singapore SkillsFuture SG Full time

Manager, Incentives Management Team 1 (LIMD) – SkillsFuture SG
Levy and Incentives Management Division (LIMD) is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.
What You Will Be Working On
Reporting to the Team Leader, the successful candidate will be part of a team which manages and administers grants and be responsible for reviewing and developing business processes to support various incentives programmes, augment operational efficiency and improve service delivery in grants administration.
Responsibilities And Competencies
Process Design and Implementation
Design, develop and implement effective operational processes for grant administration.
Implement business process re-engineering and digitisation initiatives
Coordinate with business technology to implement system enhancements and support system development projects
Review workflows, develop SOPs and guidelines in alignment with funding policy implementation plans
Build and continuously strengthen processes and operational policies to achieve high service standards
Stakeholder Engagement and Management
Engage with training providers and other stakeholders to support and address queries on verification of grants to ensure smooth operation in grant administration, while ensuring compliance to grant governance framework
Assist in the management of the outsourced service partner
Support periodic audits by internal and external auditors
Data Management and Analysis
Work on large datasets to perform data extraction, collation, tracking and analyses
Draw insights from data analyses to facilitate funding administration, risk management and process re-design
Collate data and statistics and prepare information for reporting
What We Are Looking For
Possess the required competencies to execute the job duties proficiently
Up to 5 years of relevant work experience in grants, operations or project management
Good analytical and problem-solving skills
Self-starter who works well independently within team and across teams
Detailed focused with strategic thinking capabilities
Good interpersonal relationship skills and adaptability to a fast-paced work environment
Good verbal and written communication skills, including stakeholder management and presentation skills
Proficient in word processing, spreadsheet (Excel), and presentation applications
Knowledge of grant administration and knowledge of SkillsFuture Grants and Continuous Education Training (CET) and industry experience are advantageous
Note: This is an individual contributor role.
Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP)

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