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Client Service Intern
3 weeks ago
**About the role**
Become a Client Executive Intern with Superunion, the world's most awarded global brand agency. During this internship, you will have exposure to the operations, strategy, creative and day-to-day client management of our agency. You will be a part of the client servicing team, working alongside the strategy and design teams to enable smooth workflows and delivery of client work, plus you'll learn about the company and culture along the way.
**In this role, you will**:
- Report to the Senior Client Manager for Singapore
- Contribute to small to mid-sized projects from conceptualisation to completion, liaising directly with clients and internal project teams
- Be part of the project team and help the team organise and run projects, develop POVs and contribute creative ideas
- Collaborate with an energetic team made up of strategists, designers and account managers to help bring the work to life
**Your takeaways from this internship**:
- An understanding of brand and what makes it special (and different than PR, advertising or media)
- Understand the process needed to create a strong and powerful brand
- Understanding of how an agency works, as well as insight into a wide array of client businesses across the region
- Ability to manage your time while working on multiple projects, as well as to prioritise and work efficiently
- Ability to find clarity in ambiguity
**Competencies you should hold**:
- Interest in brand creation
- A strong interest to learn and understand how an agency functions
- Self-starter and willingness to share your thoughts and opinions
- A love of collaboration and teamwork
- Attention to detail
**Competencies and technical skills we will help you develop**:
- Brand agency process & operations: Overall, exposure to the holistic branding process, from client briefs, to proposal development, to kick-off, to strategy and design, and final delivery
- Internal client servicing processes: Active participation in day-to-day client servicing planning processes, team meetings, status sessions, project planning meetings revenue and operational exposure to see how the team functions and its role in the overall business
- New business: Active exposure to new business proposals, including developing scopes of work, doing research, compiling compelling case studies
- Mentorship & shadowing: Direct mentorship from Executive Client Director and Senior Client Manager, shadowing them in meetings and day-to-day activities to provide exposure to different industries and clients
- Strategy exposure: Assisting strategy team with competitive overviews & research, and presenting the internal team with findings
- External client exposure: Day-to-day client exposure, including attendance of client meetings/presentations, assistance with client communications, reports/status and deliverables
- Internal agency design: Day-to-day exposure to the creative and design process, contributing a point of view on design developments
- Operational & management learning: Time spent with Managing Director to understand agency vision, operational insights and management considerations
**Duration of Internship**
2-6 months
Available - asap
Note that we are always keen to have internships extend into full-time career opportunities if things go well and a position is available.
**About Superunion**
Superunion is a revolutionary creative company. We believe in the power of ideas to create positive, meaningful change. Our expertise ranges from brand strategy, design, interaction, brand management and employee engagement.
We are a union of 750 people in 23 offices and 18 countries. Our skills, experience and backgrounds are diverse, but we're all united by our passion to deliver the very best work for our clients every day.
In return for your efforts and sweat (), we offer you the opportunity to work with the world's most famous and iconic brands, right here from our studio in Singapore and with teams across multiple locations around Asia-Pacific. You'll be part of an international team of artists, economists, marketers and linguists - as well as brand strategists and designers - blending your experience with ours to create real brands for real people. With an awards cabinet that includes the Cannes Lions, D&AD, Marketing Magazine and Transform, we hope you're the one to help us make a continued impact on our clients and the industry.
**Job Type**: Internship
