Cargo Business Analysis Officer- Singapore

Job title
- Cargo Business Analysis Officer
- Singapore
- Ref #
- 222603
- Location
- Singapore - Singapore
- Job family
- Cargo & Airport Operations
- Closing date: 04-Jul-2025

**About the role**

Supervises and actively conducting qualitative and quantitative analysis for the Cargo department, such as ongoing responses to specific decision-making issues (e.g. commercial deal profitability, route revenue, shipment level costing). Further, managing and enhancing majority of the Cargo department’s MIS databases.

Accountabilities
- Develops and maintains the CARGO MIS (Management Information System) covering all relevant KPI’s for the Cargo Division within Qatar Airways (S&M, F&A, O&N). Improves set of required standard Reports for Cargo Management; (daily, weekly and monthly reports) by using/upgrading existing and supporting the development of new systems and processes.
- Performs analysis of MIS to support all departmental decision-making within the Cargo Division. (S&M, F&A, O&N). Ensures on time delivery of Reports both on structural and ad hoc reporting.
- Provides support to the annual budgeting process. Ensure that the Capacity and Revenue budget packs are prepared in accordance with requirements and timelines as agreed with the Finance department.
- Ensures the Cargo’s repository of data (Data library / warehouse) is managed effectively and that high quality standards are maintained at all times.
- Participate in projects related to the Cargo Department such as:

- Implementation of Centralized BI Unit for Cargo, and the soft launch of Tableau.
- Main interface between DOH projects team, to align the Americas dashboard requirements.
- Perform other department duties related to his/her position as directed by the Head of the Department.
- Set BSA (block space agreement) new procedure with stations.
- Monitor CCA, late spots, EQ and Dead freight to ensure compliance with QR policy and BSA contracts.
- Recommend, implement and effectively control pricing.
- Recommend, implement and effectively control allotments.
- Implement effective compliance processes and control
- Improving procedures and process in Asia with the station and HQ
- Review procedures with TMO department and control on EQ, dead freight, CCA, Spots, late spots. Chair the BSA and equalization calls, agenda, and minutes.
- Conducting internal reviews and station surveys.
- Conducting communication with customers, sending statement of account on BSA/EQ performance
- Conducting operational reviews to ensure the Asia stations meets operational requirements.
- Following up on compliance issues that require investigation. Advising internal management and stations on the implementation of compliance procedures. Reporting on compliance (dashboard and corrective actions).
- Dealing and being the point of contact of procedures department in head office (TMO).
- Follow up dead freight underweight and shortfall waiving, extension and invoicing in maintaining records in a file
- Review booking procedures, pricing procedures if mistakes are discovered in analysing the EQ data
- Implement pricing and capacity plan to optimise QR revenue and process on compliance checks for all revenue leakage risks.
- Centralize activities from NEA compliance (EQ and Dead freight) into the regional office of Singapore.
- Perform other department duties related to his/her position as directed by the Head of the Department.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

**Qualifications**:

- Min Bachelor’s Degree or Equivalent with Minimum 1 years of job-related experience or someone with a keen interest in the Airline/ Cargo Industry
- High level MS Office proficiency - Excel
- Strong Quantitative and Qualitative Analytical Skills
- Time Management

You must have the legal rights to live and work in Singapore to be considered for this role

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition