Events Operation Executive

**Event Operation Executive**

If you have personal flair and energy, a customer focused approach to business, are committed to excellence and are interested in creating a marketplace in which government and industry, can meet clients, and share innovative ideas for citizens and their customers with the use of technology, then you might be the right champion for CIO Network Pte Ltd. Our brand name - OpenGov Asia.

Our team operates with an entrepreneurial attitude, a strong reputation for quality, a rich history of success and a strategic plan for continued growth.
The Opportunity

CIO Network Singapore office is seeking an experienced Event Operation Executive (Client Experience Specialist) to help support our event’s sponsorship needs within the operations group. This role includes handling clients and operations requirements.
This is an excellent opportunity for someone with polished customer service skills, as well as previous experience working in the events industry within an operational capacity.

**Responsibilities**

Reporting to the General Manager, the Event Operation Executive (Client Experience Specialist) will be responsible for, but not limited to:

- Handling sponsors’ liaison and management of their exhibition stand,

OpenGov Gamification Tables, wish lists and logistics for conferences, breakfast dialogues and training programmes
- Liaise with sponsors in the run up to the conference, making them feel confident that they are in a safe pair of hands and provide outstanding customer service throughout to ensure our clients return year on year
- You are computer literate and experienced in Word, Excel and Power Point. You will have to keep excellent control and well organised records of sponsors details - admin and project management work is crucial for this role
- Managing events budget and ensure all budgets properly filed and recorded
- Work with marketing, Sales and Sponsorship team to ensure every part of every sponsorship contract has been fulfilled, even where it affects or crosses other department
- Liaise with external providers including venues, contractors, suppliers etc. obtaining quotes, negotiating costs, selecting the provider and managing the on-going relationship
- Pre-show and on-site exhibitor/sponsor liaison and support
- On-site management of all logistics and ensure everything run smoothly
- Manage reporting for client for the digital platform
- Ensuring sponsors logo and profile is upload on the website
- Manage ad-hoc projects

**Desired Skills and Experience**
- Fresh Graduates to 3 years experience of working in an operations role in events environment
- Detailed knowledge of Operations best practice - Conferences and

Exhibitions is a plus
- Sound commercial awareness - managing budgets, and keeping

within the set budget, including contract management
- Customer service experience
- Ability to multi-task under pressure whilst maintaining accuracy and

efficiency
- Excellent time-management skills
- A ‘can do’ attitude, is a team player with initiatives
- Good negotiation skills
- IT Literate - to have the skills mentioned and be able to source and adopt new tech
- Willing to travel
- Good writing skills and phone mannerism

**The Rewards**:
We offer international exposure, an excellent salary and the opportunity to work on some of the most-regarded conferences in the industry.

**About OpenGov**

Purpose: Inform and Empower
Vision: Delivering exciting engagements that inform and empower digital executives
Mission: To provide platforms that enable the sharing of ideas, knowledge and expertise, and bring Digital Executives together to grow and learn from their experience of engagement with OpenGov

Culture: Teamwork, Passion, Dedication, Humility and Inclusion
OpenGov is a content platform, dedicated to sharing ICT-related knowledge and information between governments. We focus on the public sector in the Asia-Pacific region. We help governments become more Efficient, Agile, Transparent and Secure, so as to improve the lives of their citizens.

OpenGov has over 20 years’ experience in the sector. We interact regularly with hundreds of Government ICT officials across Asia, Australia and New Zealand. In the process, we have gained a thorough understanding of the challenges faced by Government CIOs in a rapidly transforming world. We bridge the intersection between Information and Communication Systems (ICT) on one side and government agencies, healthcare and education sectors on the other. We leverage our network and expertise to assist CIOs in their journey, exploring solutions to complex problems and finding best practice examples.

OpenGov organises C-level conferences across the region, where valuable insights are shared by public sector leaders from around the world. Our pioneering roundtable format, which is rapidly becoming the industry norm, encourages many-to-many exchange of experiences among delegates and speakers. It enhances learning and enables