Customer Service Executive

4 days ago

Jurong East, Singapore LEE HUAT YAP KEE PTE LTD Full time

**Responsibilities**:

- Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
- To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
- Responsible for processing support (order processing, customer order verifications & follow up with customer orders)
- Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
- Coordination with booking agents or ship operators for status of supply schedule / vessel loading
- Collate information for planner if there are any changes for the day itself for delivery
- Tally overall order received at the end of day to ensure all order is not missed out
- Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
- Closing of job orders for billing once job is completed
- Handle customer complaints, provide appropriate solution and alternatives
- Build sustainable relationship and trust with customer through open and interactive communication
- Always look for opportunity to expand business share through building good rapport with customers
- Other ad-hoc duties as assigned

**Requirements**:

- Good communication skills (both verbal and written) and excellent organizational abilities
- Capable to work independently
- Positive attitude and customer-oriented
- Capable of identifying and suggesting improvements
- Able to work under pressure during peak periods & willing to take responsibility and accountability of their role
- GCE N Level, GCE O Level or Professional Certificate
- 2- 3 years of solid career experience in transportation business
- Experience with HMS (Haulage Management System) and new technologies
- Proficient in MS Office

**Salary**: $2,500.00 - $2,800.00 per month

Supplemental Pay:

- Performance bonus

**Education**:

- GCE 'O' Level or GCE 'N' Level (preferred)

**Experience**:

- transportation: 2 years (preferred)

  • Customer Service Executive

    2 days ago

    Jurong East, Singapore A & I Tax Service Pte. Ltd. Full time $2,000 - $30,000 per year

    We are an accounting and corporate secretarial firm.Job ResponsibilitiesIssue quotations and negotiate price Reply to customers' enquiries Provide after-sales service to enhance good relationship with customersJob Requirements- Diploma / Degree (Studied in Business Management will be an advantage)Good communication skills in English and MandarinJob Types:...

  • Customer Service Executive #71457

    1 week ago

    Jurong East, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Logistics - Position Title**:Customer Service Executive**: - Working Location: Jurong East - Working Hours: 5.5 days (Mon - Fri, 830am - 530pm; Sat (WFH, 830am - 1230pm) - Salary Package**:Basic salary up to $2,800 + Variable Bonus**: - Duration: Permanent Role **Key Responsibilities** - Manage and coordinate existing and new...

  • Customer Service Executive

    7 days ago

    Jurong East, Singapore Liebherr-Singapore Pte Ltd Full time

    **What We Offer** Experience the Liebherr Culture and Belief of “One Passion. Many Opportunities.” Immerse in our diversified workforce and make a meaningful, real-world impact with our organisation. We offer a competitive starting salary along with comprehensive medical and dental benefits. Additional perks include two-way transportation provided...

  • Customer Service Executive

    1 week ago

    Jurong East, Singapore A & I Accounting Services Pte Ltd Full time

    We are an accounting and corporate secretarial firm. Job Responsibilities - Issue quotations and negotiate price - Reply to customers' enquiries - Provide after-sales service to enhance good relationship with customers Job Requirements - Diploma / Degree (Studied in Business Management will be an advantage) - Good communication skills **Job Types**:...

  • Customer Service Executive

    1 week ago

    Jurong East, Singapore A & I Accounting Services Pte Ltd Full time

    We are an accounting and corporate secretarial firm. Job Responsibilities - Issue quotations and negotiate price - Reply to customers' enquiries - Provide after-sales service to enhance good relationship with customers Job Requirements - Diploma / Degree (Studied in Business Management will be an advantage) - Good communication skills **Job Types**:...

  • Customer Service Officer

    1 week ago

    Jurong East, Singapore Yamato Transport (S) Pte Ltd Full time

    **Specific Responsibilities**: - To be responsible for day to day management of all aspects of customer service. - Able to handle large volume of calls daily. - Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned. - Promote excellent customer service and ensure satisfaction is delivered...

  • Customer Service Executive

    8 hours ago

    Jurong East, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Freight Forwarding / Transportation - Position Title**:Customer Service Executive (Freight Forwarding)**: - Working Location: Jurong East - Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day) - Salary Package**:Basic Salary up to $3,000 + AWS + Bonus**: - Duration: Permanent **Key...

  • Customer Service Executive

    8 hours ago

    Jurong East, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Freight Forwarding / Transportation - Position Title**:Customer Service Executive (Freight Forwarding)**: - Working Location: Jurong East - Working Hours: 5.25 days (Monday to Friday (9 AM - 6 PM, Alternate Saturdays half day) - Salary Package**:Basic Salary up to $3,000 + AWS + Bonus**: - Duration: Permanent **Key...

  • Regional Customer Service Manager

    7 days ago

    Jurong East, Singapore Kingfisher HR Solutions Group Full time

    You will be working with a Germany based electrical manufacturer. They have presence in more than 40 countries. You will be managing the regional customer service. **Job Scope**: - Develop and execute a comprehensive customer service strategy for the Asia region aligned with the company's overall business strategy. - Monitor and analyze customer feedback...

  • Customer Service Executive

    4 days ago

    Jurong East, Singapore LEE HUAT YAP KEE PTE LTD Full time

    1. Committed to doing everything possible to prevent injuries and maintain safe and healthy environment. 2. To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following sake work methods and relevant regulations 3. Responsible for processing support (order processing, customer order verifications...