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End User Computing

3 weeks ago

Singapore Zone IT Solutions Full time

We are seeking an experienced End User Computing (EUC) Desktop Support Consultant based in Singapore City. You will be part of a diverse and talented support team that provides IT support to a large user base organization.

**Requirements**:

- Minimum 2 years of experience in a full-time desktop support role.
- Deployment and troubleshooting of Multi-Function Devices (MFDs).
- Experience with mobile device deployment and troubleshooting.
- Strong technical skills with client software such as Windows 10, Office 2016, Outlook/Exchange, VPN, and roaming profiles.
- Ability to assist with system administration tasks, including backups and restores.
- Experience with video conference and VOIP systems is desirable.
- Must have a proactive nature, enthusiastic attitude, and a genuine desire to help people.
- Excellent customer communication skills.
- Ability and willingness to mentor, assist, and guide Service Desk staff.
- Strong time management skills and ability to thrive under pressure.

**Benefits**:
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Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.