Contract Sales Operations

1 week ago

Singapore Kacific Full time

Kacific is a fast-growing and evolving broadband satellite group headquartered in Singapore with offices in Vanuatu and Asia Pacific. Kacific’s purpose is to make a rapid and lasting difference to the people of Asia Pacific by providing high-quality, low-cost satellite broadband connectivity that will enable critical healthcare, education, and government services to reach unserved and underserved rural communities.

Reporting to the Sales team in Singapore, the incumbent will support the growth of the company by developing and implement efficient sales operations processes, including effective sales contract lifecycle management.

The Contract Sales Operations role is a contract role for six months, this is for maternity coverage.

**Main duties and responsibilities**
- Work with the sales and operations teams to develop standard contractual frameworks for diverse products.
- Prepare or support the drafting of contracts for the sales team with the help of Kacific Legal Counsel for non-standard contract terms.
- Follow the contract flow from its submission until its signature by the Customer and Kacific, including all future amendments of such contracts.
- Maintain an organized system of physical and digital records.
- Maintain and update information database for customers, sales and contracts.
- Develop sales reports, oversees sales plan process and track sales indicators.
- Contribute to the migration to the next CRM, ensure quality of recorded information in sales -related database systems.
- Support the CCO with gathering market and competition data.
- Track and report the performance of promotional campaigns.
- Generate Gigstarter churn and suspension reports.
- Track sales lead from Microsoft Excel and generate lead statistics with calculations for CCO.
- Contribute to the customer KYC audit for contracts.
- Maintain customer contract dashboard.

**Organization and key interfaces**
- Based in Singapore, reports to Sales & Marketing team
- Interfaces internally with Sales, Regional Directors, Finance, Legal, Service Delivery team
- Interfaces externally with customers from time to time

**Personality and character**
- Reliable
- Logical thinker, thoughtful and methodical
- Good writing skills
- Keen attention to detail, meticulous with ability to spot errors
- Team player

We are hiring internally and no solicitation from agencies. We are prioritising the local-based applicants first at this time.

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