Senior Account Manager

**TITLE**Senior Account Manager
**DEPARTMENT** Client Services
**DIVISION** NP Digital - Singapore
**LOCATION** Hybrid - Singapore

**ABOUT OUR COMPANY**

NP Digital (NPD) is a global award-winning performance marketing agency. In 2024 Campaign Magazine labeled us the Global Agency of the Year in two categories, and The Drum awarded us the Agency Business Award for Global Development. Google recently handed us the Agency Excellence Award for Media Unification and AdAge listed us on their Best Places to Work list in 2024 and 2025

NP Digital combines proprietary platforms with best-in-class talent to deliver leading edge experiences centered around: paid and organic search, social, content, retargeting, performance display, feed management and conversion rate optimization.

NP Digital focuses on creating innovative, adaptive, and data-driven digital marketing plans for our clients. Obsessed with helping companies grow and exceed their goals, NP Digital delivers on the mission of continually helping brands connect and engage with their audience

**ABOUT THE OPPORTUNITY**

We are seeking a strategic client services professional (Senior Account Manager) with digital and performance marketing experience for Enterprise organizations.

The Senior Account Manager is a client-facing role for an established digital marketer and natural leader. The Senior Account Manager role is at the forefront of our business for clients, and ultimately responsible for the client relationship and business partnership. Working both as an individual contributor and collaboratively with a team, this role is responsible for the overall client experience - from delivery quality to alignment with client goals and outcomes.

**ABOUT THE RESPONSIBILITIES**

Reporting to an Account Director, the Senior Account Manager will have the following responsibilities including but not limited to:

- Lead the account direction and cross-team coordination of internal and external stakeholders to deliver best-in-class work to clients across a variety of industries.
- Be the agency’s front lines and liaison with clients
- Be the go-to for your client’s business goals, and how our work helps drive successful outcomes for clients
- Lead relationships for the agency with Director, VP, and C-level client stakeholders.
- Lead the cross-department teams in developing coherent marketing strategies that integrate NP Digital’s service offerings with our client’s business objectives
- Proactively identify opportunities to grow and expand business aligned to NP Digital capabilities
- Proactively identify obstacles and risks that could impact budget and resources

**ABOUT YOU**
- 5-7 years of experience in a digital marketing agency setting with experience in Performance Marketing and Integrated Digital Strategy.
- 2+ years demonstrated experience leading Enterprise level clients.
- A passion for problem solving and providing exceptional client service.
- Excellent written and verbal communication skills.
- Proven experience developing complex and integrated campaign strategies across SEO, SEM, Social, Display, Content and other Performance Marketing channels.
- The ability to do basic setup and onboarding for paid media campaigns (ideal, but not mandatory)
- Experience building and growing client relationships and business at the VP/C-level.
- Experience managing and growing a team of direct reports, and/or developing cross-functional teams of indirect reports.
- Google AdWords and Google Analytics certification is helpful.

**ABOUT YOUR GROWTH**

As an organization we support your growth and development by investing in your learning to advance your career. We believe in empowering you to showcase your knowledge and skills to win together. Career path opportunities for this department includes:

- Senior Account Manager (typically 5+ years)
- Account Director (typically 7+ years)
- Senior Account Director (typically 10+ years)

**ABOUT OUR BENEFITS**
- Competitive remuneration, performance incentives and substantial perks, including wellbeing benefits (gym membership, Spotify subscription, health checks, etc.)
- Comprehensive outpatient & medical benefits on top of great insurance coverage
- Extensive annual leave entitlement (Birthday, marriage, maternity, paternity, paid sabbatical leave)
- Positive and supportive leadership
- A work culture that drives teamwork and collaboration
- Hybrid and flexible working arrangements
- Unbiased work culture from top to bottom to encourage and push you to #DreamBig
- Fun employee engagement activities & parties, annual dinners and company trips
- Strategic office location that’s easily accessible by public transportation
- Work among experts and specialists in a company with years of experience in the industry and has won multiple awards

**ABOUT OUR CULTURE**

**_ Think Big_**
“Think Big” challenges our teams in all aspects of the business. For our clients, it requires that we expand their vision beyond what’s expected, whi