Key Account Manager

18 hours ago


Singapore GOLDEN DRAGON MANAGEMENT SERVICES Full time

**Key Responsibilities**:

- **Client Relationship Management**:Build and maintain strong, long-term relationships with key clients, ensuring their recruitment needs are met. Serve as the primary point of contact for these clients.
- **Sales Strategy**:Develop and execute sales strategies to expand client accounts and secure new business. Identify opportunities for upselling or cross-selling additional recruitment services.
- **New Business Development**:Actively pursue new business opportunities, generating leads, presenting our services, and converting prospects into clients.
- **Proposal & Negotiation**:Lead negotiations on contract terms and pricing, ensuring mutually beneficial agreements for both the client and the agency.
- **Market Intelligence**:Stay informed on industry trends, talent shortages, and competitor activity to offer clients strategic insights and recommendations.
- **Performance Tracking**:Monitor and report on account performance, including the number of placements, revenue, and client satisfaction.
- **Client Support**:Provide exceptional customer service, responding to client inquiries, resolving issues, and ensuring that all expectations are met throughout the recruitment process.

**Qualifications**:

- Bachelor’s degree in Business, Sales, Accountancy, or a related field.
- 5+ years of experience in sales, account management, or business development, preferably within a recruitment agency or staffing firm.
- Proven track record of managing and growing client accounts.
- Strong understanding of the recruitment process, industry trends, and client needs.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to manage multiple clients and priorities effectively.
- Strong problem-solving skills and a customer-focused mindset.



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