Passenger Inside Sales

7 days ago


Singapore Reeracoen Singapore Pte Ltd Full time

Report to Team Leader Inside Sales and Director of Sales & Marketing
The incumbent will work with the Inside Sales Team supporting the daily operation of the Inside Sales function and provide irreprehensible B2B customer service on the phone.
【 What you will be doing 】
- Responsible for managing and overseeing the fare filing activities and liaising with Head Office to ensure proper distribution to industry partners.
- Monitor and report on filing volume and performance
- B2B support in Revalidating/Reissuing/General Inquiries and Special Service Request, etc.
- Handle group bookings and ensure group requests are processed in a timely manner.
- Market support and troubleshooting to ensure a seamless flow of information and smooth collaboration with relevant key stakeholders.
- Ticket auditing and quality assurance.
- Responsible to guide, instruct, and lead junior staff based on experience and abilities
- Play a central role in daily operations, utilizing your knowledge and skills to assist the manager.
- Handle special tasks assigned by management and ad hoc analysis/reports
- ** Requirement**:

- 【 What they are looking for 】
- Diploma/Degree or higher
- More than 3 years experience in the Travel or Airlines industry
- Experience in Airlines Ticketing and Reservation
- Knowledge of Altea Amadeus CRS desirable
- MS Office, esp. Excel PowerPoint
- Good command of English, both written and spoken
- Enthusiastic with a drive for excellence
- Participation in sales and trade events
- Understanding of the company’s brand, service & philosophy
- Able to communicate positively not only with the sales team but also with other section members
- ** Working Hour**: 9:00 ~ 18:00
- ** Benefit**:

- 【 What they are offering 】
- First year of Annual Leave 15 days (After 5 years of Service will be 20 days)
- Medical Leave 14 days
- AWS (1.5 times)
- Variable Bonus (Depend on Company Profit)
- Medical Benefits & Dental Allowance



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