Reservation Officer

Processes reservations by mail, telephone, central reservation systems referral. - Processes reservations from the sales office, other departments, corporate companies and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all packages plans. - Knows the credit policy of...

Processes reservations by mail, telephone, central reservation systems referral.Processes reservations from the sales office, other departments, corporate companies and travel agents.Knows the type of rooms available as well as their location and layout.Knows the selling status, rates, and benefits of all packages plans.Knows the credit policy of the hotel...

**Job Description**: - Promote and sell the Hotel products and services - Maintain a high level of product and service knowledge - Develop and maintain a regular pattern of sales activities with regular clients - Prepare and execute action plans which increase reservation sales and associated business - Manage group reservation and rooming list, accept &...

**Summary** As a Reservations Agent, you will be responsible for handling guest inquiries and reservations, providing excellent customer service, and ensuring guest satisfaction. You will be working closely with the front office and sales teams to maximize room revenue and occupancy. **Responsibilities**: - Ensure accurate and timely processing of...

Roles & Responsibilities1. Primary responsibilities1.1 To receive, confirm and process reservations for the hotel.1.2 To assist in compilation of statistical data pertaining2. Job Function2.1 To handle inquiries and obtain correct information regarding details of reservation.2.2 To answer, confirm and process reservation requests. To ensure all...

Reporting to the Manager, Revenue & Reservation, the incumbent will be responsible for answering and responding effectively to all enquiries pertaining to the hotel’s rooms reservation in a knowledgeable, courteous and prompt manner. Key responsibilities: - Determine guests’ needs and quote the appropriate room and rate as per requirements and upsell...

Roles & ResponsibilitiesResponsibilitiesRespond to room reservations enquiries via email and/or phone promptly and ensure it is replied promptlyHandles credit card information and charges for all prepaid reservationsCoordinate and communicate with operations for guest special requests to ensure smooth check inInput and update reservation information into...

Handling customer enquiries about product or services offered at Hotel. - Processing payment and sending confirmation details to customers. - Providing support to customers who may need to amend or cancel a reservation. - Works closely with Front Office and Sales Department. - Any other task as assigned by the manager. **Requirements**: - Data entry...

1. Primary responsibilities 1.1 To receive, confirm and process reservations for the hotel. 1.2 To assist in compilation of statistical data pertaining to room reservations.2. Job Function 2.1 To handle inquiries and obtain correct information regarding details of reservation. 2.2 To answer, confirm and process reservation requests. To ensure all...

**Job Summary** Reporting to the Reservations Manager, the Reservations Officer carries out Room Sales via telephone or correspondences, ensuring that all information furnished to guests are accurate and appropriate. He/she will ensure that all data entry into systems are error free. **Key Responsibilities** - Ensure that all correspondence are replied...