Reservations Officer

17 hours ago


Singapore Hotel Traveltine Full time

1. Primary responsibilities

1.1 To receive, confirm and process reservations for the hotel.

1.2 To assist in compilation of statistical data pertaining to room reservations.2. Job Function

2.1 To handle inquiries and obtain correct information regarding details of reservation.

2.2 To answer, confirm and process reservation requests. To ensure all information pertaining to reservations are properly taken and entered into the system.

2.3 To familiarize with the regular callers and acknowledge them by using names and

telephone courtesy.

2.4 To advise callers when confirming reservations that rooms will be held only up to a certain time unless guaranteed.

2.5 To politely turn down on closed out dates and offer to book an alternative date/room type.

2.6 To keep up-to-date rooms available for sale and changes in hotel room rates.

2.7 To maintain and update a Reservation Request Form File.

2.8 To help maximise room sales by up-selling.

2.9 Any other suitable tasks as and when assigned by Assistant Reservations Manager.

Not Specified


  • Reservation Officer

    4 days ago


    Singapore PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD. Full time

    Processes reservations by mail, telephone, central reservation systems referral. - Processes reservations from the sales office, other departments, corporate companies and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all packages plans. - Knows the credit policy of...

  • Reservation Officer

    1 week ago


    Singapore PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD. Full time

    The **Reservations Officer **responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms. He/She ensures that reservation requests are attended to at all times to meet daily business needs, and is responsible for creating, updating and maintaining reservation bookings promptly in accordance...

  • Reservation Officer

    3 days ago


    Singapore Plaza Premium Lounge Full time $30,000 - $45,000 per year

    Processes reservations by mail, telephone, central reservation systems referral.Processes reservations from the sales office, other departments, corporate companies and travel agents.Knows the type of rooms available as well as their location and layout.Knows the selling status, rates, and benefits of all packages plans.Knows the credit policy of the hotel...


  • Singapore KECK SENG HOTEL PTE LTD Full time

    **Job Description**: - Promote and sell the Hotel products and services - Maintain a high level of product and service knowledge - Develop and maintain a regular pattern of sales activities with regular clients - Prepare and execute action plans which increase reservation sales and associated business - Manage group reservation and rooming list, accept &...


  • Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

    **Summary** As a Reservations Agent, you will be responsible for handling guest inquiries and reservations, providing excellent customer service, and ensuring guest satisfaction. You will be working closely with the front office and sales teams to maximize room revenue and occupancy. **Responsibilities**: - Ensure accurate and timely processing of...


  • Singapore FURAMA PTE. LTD. Full time

    Furama RiverFront, Singapore is currently looking for a detail-oriented Reservations Officer to assist our guests with their booking needs. You will assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on system.Job Descriptions Performing day-to-day Room Reservations sales activities of the...

  • Reservations Officer

    2 weeks ago


    Singapore ROYAL PLAZA Full time

    As a Reservations Officer, your role encompasses all areas of room reservations (but not limited to): - Handles reservations-related enquiries, tasks and reports - Accurately and efficiently process room reservations made from various channels - Maximize room revenue through upselling - Create colourful guest experience by ensuring their requests are...

  • Reservations Officer

    3 weeks ago


    Singapore DESTINATION SINGAPORE BEACH ROAD Full time

    Roles & Responsibilities1. Primary responsibilities1.1 To receive, confirm and process reservations for the hotel.1.2 To assist in compilation of statistical data pertaining2. Job Function2.1 To handle inquiries and obtain correct information regarding details of reservation.2.2 To answer, confirm and process reservation requests. To ensure all...


  • Singapore ONE FARRER PTE. LTD. Full time

    Reporting to the Manager, Revenue & Reservation, the incumbent will be responsible for answering and responding effectively to all enquiries pertaining to the hotel’s rooms reservation in a knowledgeable, courteous and prompt manner. Key responsibilities: - Determine guests’ needs and quote the appropriate room and rate as per requirements and upsell...

  • Reservations Officer

    3 weeks ago


    Singapore WYNDHAM SINGAPORE HOTEL Full time

    Roles & ResponsibilitiesResponsibilitiesRespond to room reservations enquiries via email and/or phone promptly and ensure it is replied promptlyHandles credit card information and charges for all prepaid reservationsCoordinate and communicate with operations for guest special requests to ensure smooth check inInput and update reservation information into...