Collections Specialist

2 days ago

Singapore FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Accounting
**Travel Percentage**:
0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**

You will be working for FIS, the world’s largest global provider dedicated to financial technology solutions. FIS empowers the financial world with payment processing and banking solutions. We serve more than 20,000 clients in over 130 countries and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500 Index.

The primary purpose of the collections team is to maintain a healthy cash flow, ensuring that customers settle their overdue invoices on time.

**What you will be doing**
- Running a portfolio of accounts, including the chasing of outstanding debts
- Ensuring that customers’ accounts are accurately and promptly maintained
- Dealing with queries received from customers and flagging disputes in GetPaid
- Working with the Business Units to follow up on disputes assigned to them
- Liaising with the Cash Application Team to resolve cash allocation queries
- Ad-hoc administrative duties

**What you bring**:

- Confidence in approaching customers to chase payments
- Initiative, problem-solving and decision-making ability, critical thinking
- Self-motivated and excellent team player
- Target driven
- Strong organisational and multi-tasking skills
- Excellent attention to detail and ability to prioritise workload

**Person specifications**:

- Confidence in approaching customers to chase payments
- Initiative, problem-solving and decision-making ability, critical thinking
- Self-motivated and excellent team player
- Target driven
- Strong organisational and multi-tasking skills
- Excellent attention to detail and ability to prioritise workload

**This role will provide**:

- An opportunity to acquire and develop cash collection skills
- An opportunity to work with a multi-lingual team

**What we offer you**
- Attractive benefits including private medical cover, dental cover, and travel insurance
- A fantastic range of benefits designed to help support your lifestyle and wellbeing
- A work environment built on collaboration, flexibility and respect
- Varied and challenging work to help you grow your technical skillset
- A fantastic range of benefits including private medical cover, dental cover and travel insurance

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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