Production Support Analyst

2 weeks ago

Singapore Tangspac APAC Full time

Client Description:
Job Description:
**Position: Production Support Engineer (L3)**
**Employment Type: 1-year Agency Contract (Highly Renewable)**
**Location: Alexandra**

**Responsibilities**:

- Prioritize defects and plan for production release based on defect criticality or align with the quarterly release
- Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments.
- Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments.
- Follow up on defect closure and meet defect closure KPI
- Provide support to System Engineers on server level patches / upgrade as and when applicable
- Ensure proper knowledge transfer (KT) from project/development team before enhancement release
- Verify and deploy programs and systems
- Troubleshoot, debug and upgrade existing software
- Recommend and execute improvements

Job Requirements:
**Technical Skills & Experience**
- 4 or more years’ in troubleshooting and fixing issues across different technologies/platform
- Strong troubleshooting and problem-solving skills
- Strong written, oral communication skills and ability to manage user/vendor/customer
- Experience with FIS OPF (Open Payment Framework) product is necessary
- Experience with payment domain and SWIFT message will be a big plus
- Ability to easily adapt to any technology/environment
- ** Strong working experience with Java, Spring Boot and API (Microservices)**:

- ** Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks**:

- Experience tuning Kafka components for varying traffic and performance requirements
- Ability to learn new languages and technologies
- Excellent communication skills
- Resourcefulness and troubleshooting aptitude
- Attention to detail
- Experience with Incidents & Problem management
- Degree in Computer Science or related discipline

If you are interested in the role above please get in touch directly with Stefan Olsem for further discussion or Click APPLY NOW Below.

Job Reference number 4791
Data provided is for recruitment purposes only.

Tangspac Consulting Pte Ltd
03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

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