Customer Service Coordinator

1 week ago


Singapore ANRADUS PTE. LTD. Full time

Industry/ Organization Type: Freight Forwarding / Logistics
- Position Title**:Customer Service Coordinator (Logistics)**:

- Working Location: Jurong West
- Working Hours**:5 days, Monday - Friday (8:30 am - 5:30 pm)**:

- Salary Package**:Basic up to $3,000 + Variable bonus**:

- Duration: Permanent

**Key Responsibilities**
- Manage and maintain current and new customer accounts, ensuring accurate and timely invoicing.
- Handle inbound and outbound phone calls, addressing customer inquiries, and providing assistance and information.
- Deliver exceptional customer service, striving to exceed customer expectations and resolve issues promptly and professionally.
- Proactively identify and resolve customer problems and concerns, ensuring a high level of customer satisfaction.
- Assist in preparing shipment quotes for customers, considering their unique requirements and providing competitive pricing.
- Coordinate shipments as required by customers, ensuring efficient and timely delivery.
- Collaborate with internal teams, including logistics, warehouse, and sales, to streamline processes and enhance customer experiences.
- Keep accurate records of customer interactions, inquiries, complaints, and resolutions.

**APPLY NOW**
- Proven experience in customer service, preferably in the logistics or shipping industry.
- Ability to remain calm and composed under pressure while addressing customer concerns.
- Strong problem-solving skills and a solution-driven mindset.
- Demonstrated ability to work collaboratively as part of a team.
- Flexibility to work in a fast-paced and dynamic environment.
- Knowledge of shipping regulations and industry practices is advantageous.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781



  • Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...


  • Singapore HONGTAI SERVICE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities:- Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments.- Manage and solve Customer's complaints and feedback promptly.- Support the...


  • Singapore beBeeCare Coordinator Full time $40,000 - $60,000

    Job Role OverviewThis position reports to a senior management level within the healthcare sector. The incumbent will be involved in patient management and physician support.As a patient-facing role, you will work collaboratively with a team of healthcare professionals to deliver high-quality care to patients.Key Responsibilities:Manage patient flow and...


  • Singapore HONGTAI SERVICE PTE. LTD. Full time

    Job Responsibilities: - Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments. - Manage and solve Customer's complaints and feedback promptly. - Support the operations in the...

  • Service Coordinator

    2 days ago


    Singapore Hyundai Global Service Tech Full time

    COMPANY DESCRIPTION We aim to become the world's best engineering based comprehensive service company. Hyundai Global Service Tech Singapore branch is a member of Hyundai Heavy Industries Group and is a global service company that provides total services related to ships and power generation. The Singapore branch is in charge of ship repair services in...


  • Singapore JOBALLY PTE. LTD. Full time

    **Customer Service Coordinator** The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation. - Total client satisfaction. -...


  • Singapore Convergint Singapore Pte Ltd Full time

    **General Description**: The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation. **Main Responsibilities**: Total...

  • Customer Service

    1 week ago


    Singapore WATCH REPAIR SERVICE CENTRE PTE. LTD. Full time

    Job Description / 职责描述: Serve as the first point of contact for walk-in customers requiring watch servicing and repair 作为客户进店的第一接待人,提供钟表维修与服务咨询 Explain service procedures, timelines, and basic technical information to customers 向客户讲解维修流程、预计时间及基础技术说明 ...


  • Singapore Convergint Technologies Full time

    Convergint is looking for an enthusiastic, results-driven, and customer service-oriented Customer Service Coordinator to join our Southeast Asia team. This position holds the primary responsibility of providing comprehensive support to the System and Customer Service Department while delivering the utmost level of service to our esteemed customers. This role...


  • Singapore BLUE ELECTRIC PTE. LTD. Full time

    **Job Description: - Standby/Onsite to attend to service calls and customers’ needs - Project coordination involving handling progress schedule of projects, assist with schedule and placement of work orders of new/ongoing projects - Site inspection and ensure the quality of work are achieved and comply with authorities/customers’ needs - Monitor project...