Customer Service Coordinator

2 hours ago

Singapore Convergint Singapore Pte Ltd Full time

**General Description**:
The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation.

**Main Responsibilities**:
Total client satisfaction.
Coordination of all Customer Service issues within Convergint branch office and among colleagues.
Monitor the quality of Convergint's services in your branch office.
Customer Service case updating, logging and filing in ERP system.
Coordination and solving of CS events and after sales services.

**Documentation for clients, including**: Handover packaging, service cards, handover confirmations, maintenance documents, confirmation slips, training templates, etc.
Coordinate projects according to schedule, economically and to clients satisfaction,
Follow up and close case closely
Arrange client RPM and send RPM report on time
Weekly reports as required by the CS Manager

**Requirements**:
Strong service sense and skills, good time management, high learning skill.
Proven ability to build relationships with vendors, internal client and colleagues.
Good communication and coordination skills.
A meticulous person.
Able to work under pressure.
Immediate availability

NITEC / Higher/ Master or equivalent

  • customer service coordinator

    3 weeks ago

    Singapore HONGTAI SERVICE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities:- Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments.- Manage and solve Customer's complaints and feedback promptly.- Support the...

  • Customer Service Coordinator

    3 hours ago

    Singapore HONGTAI SERVICE PTE. LTD. Full time

    Job Responsibilities: - Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments. - Manage and solve Customer's complaints and feedback promptly. - Support the operations in the...

  • customer service coordinator

    2 weeks ago

    Singapore HONGTAI SERVICE PTE. LTD. Full time

    Job Responsibilities:- Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments.- Manage and solve Customer's complaints and feedback promptly.- Support the operations in the daily...

  • customer service coordinator

    4 days ago

    Singapore HONGTAI SERVICE PTE. LTD. Full time

    Job Responsibilities: Handle enquiries about our services through multiple platforms. follow up closely to close the deal. Create bookings, manage schedules and reminder cleaners for upcoming jobs Follow up and send reminders on outstanding payments. Manage and solve Customer's complaints and feedback promptly. Support the...

  • Customer Service Officer

    2 weeks ago

    Singapore Logistic service company Full time

    Company Name: Logistic service company Job Title: Customer Service Officer (ID8027) Hours per Week: Monday to Friday 8am to 5:30pm. Location: Tampines, Northeast, Singapore Job Category: Customer Service Job Description: Order processing and responsible for the coordination and preparation of all necessary documentation. Liaise with...

  • Service Coordinator

    4 days ago

    Singapore NLT VEHICLE SERVICE PTE. LTD. Full time

    Are you an organized, customer-focused individual with a passion for the automotive industry? Join our dynamic team as a Service Coordinator and plays a vital role in ensuring smooth operations and excellent customer service! **Key Responsibilities**: - Corordinate and schedule vehicle servcing, maintenance, and repair appointments. - Serve as the primary...

  • Customer Service Coordinator

    3 hours ago

    Singapore JOBALLY PTE. LTD. Full time

    **Customer Service Coordinator** The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation. - Total client satisfaction. -...

  • Customer Service Coordinator

    4 days ago

    Singapore CONVERGINT SINGAPORE PTE. LTD. Full time

    **General Description**: The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation. **Main Responsibilities**: - Total...

  • Customer Service Advisor

    1 week ago

    Singapore Lkw Service Gottschalk Full time

    Cycle & Carriage – Driving Passion Across Many Brands At Cycle & Carriage, we carry a diverse portfolio of automotive brands and are united by a shared passion for excellence. Joining us means becoming part of a successful organization where respect, collaboration, and continuous development are at the heart of everything we do. We recognize and reward...

  • Customer Service Coordinator

    2 weeks ago

    Singapore beBeeCustomerService Full time $4,000 - $6,000

    Job Title: Customer Service CoordinatorWe are seeking a highly motivated individual to fill the role of Customer Service Coordinator. This is an entry-level position that offers a great opportunity for growth and development, as well as a chance to work in a fast-paced environment with a dynamic team.About the Role:The successful candidate will be...