
Customer Service Coordinator
5 days ago
**General Description**:
The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation.
**Main Responsibilities**:
Total client satisfaction.
Coordination of all Customer Service issues within Convergint branch office and among colleagues.
Monitor the quality of Convergint's services in your branch office.
Customer Service case updating, logging and filing in ERP system.
Coordination and solving of CS events and after sales services.
**Documentation for clients, including**: Handover packaging, service cards, handover confirmations, maintenance documents, confirmation slips, training templates, etc.
Coordinate projects according to schedule, economically and to clients satisfaction,
Follow up and close case closely
Arrange client RPM and send RPM report on time
Weekly reports as required by the CS Manager
**Requirements**:
Strong service sense and skills, good time management, high learning skill.
Proven ability to build relationships with vendors, internal client and colleagues.
Good communication and coordination skills.
A meticulous person.
Able to work under pressure.
Immediate availability
NITEC / Higher/ Master or equivalent
-
Customer Service Officer
1 day ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
customer service coordinator
1 day ago
Singapore HONGTAI SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibilities:- Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments.- Manage and solve Customer's complaints and feedback promptly.- Support the...
-
Customer Service Coordinator
5 days ago
Singapore HONGTAI SERVICE PTE. LTD. Full timeJob Responsibilities: - Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments. - Manage and solve Customer's complaints and feedback promptly. - Support the operations in the...
-
Service Coordinator
1 week ago
Singapore NLT VEHICLE SERVICE PTE. LTD. Full timeAre you an organized, customer-focused individual with a passion for the automotive industry? Join our dynamic team as a Service Coordinator and plays a vital role in ensuring smooth operations and excellent customer service! **Key Responsibilities**: - Corordinate and schedule vehicle servcing, maintenance, and repair appointments. - Serve as the primary...
-
Customer Service Coordinator
5 days ago
Singapore JOBALLY PTE. LTD. Full time**Customer Service Coordinator** The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation. - Total client satisfaction. -...
-
Customer Service
2 days ago
Singapore WATCH REPAIR SERVICE CENTRE PTE. LTD. Full timeJob Description / 职责描述: Serve as the first point of contact for walk-in customers requiring watch servicing and repair 作为客户进店的第一接待人,提供钟表维修与服务咨询 Explain service procedures, timelines, and basic technical information to customers 向客户讲解维修流程、预计时间及基础技术说明 ...
-
Customer Service Coordinator
1 week ago
Singapore CONVERGINT SINGAPORE PTE. LTD. Full time**General Description**: The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation. **Main Responsibilities**: - Total...
-
Customer Service Coordinator
1 week ago
Singapore BLUE ELECTRIC PTE. LTD. Full time**Job Description: - Standby/Onsite to attend to service calls and customers’ needs - Project coordination involving handling progress schedule of projects, assist with schedule and placement of work orders of new/ongoing projects - Site inspection and ensure the quality of work are achieved and comply with authorities/customers’ needs - Monitor project...
-
Customer Service Coordinator
1 week ago
Singapore BLUE ELECTRIC PTE. LTD. Full timeStandby/Onsite to attend to service calls and customers’ needs - Project coordination involving handling progress schedule of projects, assist with schedule and placement of work orders of new/ongoing projects - Site inspection and ensure the quality of work are achieved and comply with authorities/customers’ needs - Monitor project plans, handle...
-
Customer Service Coordinator
5 days ago
Singapore CONVERGINT SINGAPORE PTE. LTD. Full time**Thriving the CONVERGINT Way** Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values...