Level 2 IT Support Engineer

We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...

Job Title: Network Engineer Level 2 (Firewall)Location: Onsite - Major Public Healthcare Institutions (requirement based on transition schedule)Overview: Level 2 Network Engineer is critical in supporting and managing firewall and security infrastructure, while also contributing to broader network operations. The engineer will work closely with Level 1...

At least 2 years of working experience in IT helpdesk providing 1st level and 2nd level end user desktop support. 2. Strong experience in End user hardware and software technical support, Windows 7/10, Office 365 administration and Active Directory. 3. Good to have networking, storage and some database administration experience. 4. Able to work on a rotating...

**The Role** The Technical Support Engineer serves as a champion for Pico’s customers. In pursuit of that goal, the Technical Support Engineer will partner with our customers to place emphasis on issue prevention rather than resolution. The Technical Support Engineer handles direct technical customer inquiries, performs complex root cause analysis duties...

**JOB SCOPE** We are looking for a Product Engineer to improve and enhance our team. The Product Engineer’s role will revolve around providing advanced Product support. They will act as an L2 Engineer and find solutions on cases escalated by our L1 teams. They will assist the product and dev teams to ensure all the documents (KB articles, releases notes...

Technical Operations LeadThe ideal candidate will possess strong leadership skills and technical expertise to oversee level 2 support operations for mission-critical applications and infrastructure. This involves providing troubleshooting and diagnostics for incidents escalated from level 1, ensuring adherence to SLA and system availability.Main...

_Job Description : _ - Proven work experience as a Desktop SupportEngineer or Field services Technical Support Engineer - Must possess the proven ability to install andconfigure new IT equipment, perform PC Refresh, deploy new hire installs ofequipment, PC moves, retirement and pickup of devices set for retirement. Wipedrives with proper tool before...

Roles & ResponsibilitiesJob Overview:We are seeking a dedicated and skilled Tech Level 2 Support professional to join our team. The primary responsibility of this role is to support the operations team on the ground to solve customer problems efficiently. This role demands strong troubleshooting skills, excellent communication abilities, and a collaborative...

**Service Desk Engineer (Level 2 Support)** **Brief Description**: Handling tickets and resolving EUC issues. - Good knowledge of desktop support for both hardware and software - Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System - Ensuring user queries or issues are captured and validated...

IT infrastructure 1st level support experience and knowledge (e.g. Desktop Support, VIP Support) - Ability to provide support for IT Device (e.g. Windows, Mac, Windows Server, NAS, iPhone and Android) - Ability to provide support for Network Devices (e.g. Router, Switch, Access Point and Firewall) - Ability to provide support for Network Infrastructure (e.g....