Level 2 IT Support Engineer

JOB DESCRIPTION & REQUIREMENTS OVERVIEW The number one goal of everyone in our team is to make our Clients exceptionally happy. The Level 2 IT Support Engineer plays an important role in making sure that happens. The Level 2 IT Support Engineer handles escalated support requests for the Service Delivery Team that need to be handled on-site. They are...

At least 2 years of working experience in IT helpdesk providing 1st level and 2nd level end user desktop support. 2. Strong experience in End user hardware and software technical support, Windows 7/10, Office 365 administration and Active Directory. 3. Good to have networking, storage and some database administration experience. 4. Able to work on a rotating...

**The Role** The Technical Support Engineer serves as a champion for Pico’s customers. In pursuit of that goal, the Technical Support Engineer will partner with our customers to place emphasis on issue prevention rather than resolution. The Technical Support Engineer handles direct technical customer inquiries, performs complex root cause analysis duties...

We are seeking motivated and proactive **Level 1 and Level 2 IT Infrastructure Engineers**to join our team. As part of a leading System Integrator and solution provider, you will be responsible for delivering technical support, implementing IT infrastructure projects, and ensuring smooth operations for our clients. **Key Highlights** - Provide **Level 1 &...

Software Engineering Associate Apply remote type: OnsiteLocations: Singapore-CapitaSkyTime type: Full timePosted on: Posted 4 Days AgoJob requisition ID: R About the Hiring Team Level Infinite is Tencent's global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the...

IT infrastructure 1st level support experience and knowledge (e.g. Desktop Support, VIP Support) - Ability to provide support for IT Device (e.g. Windows, Mac, Windows Server, NAS, iPhone and Android) - Ability to provide support for Network Devices (e.g. Router, Switch, Access Point and Firewall) - Ability to provide support for Network Infrastructure (e.g....

**Job Description**: **Key Responsibilities**: - **Technical Support and Troubleshooting**:Provide Level 2 support for POS systems, addressing escalated issues from Level 1 support. Diagnose, troubleshoot, and resolve hardware and software issues related to POS systems. Perform root cause analysis to identify recurring issues and implement long-term...

**Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients at Bangalore. please find below the Job description as well as the company’s details for your reference.** **ABOUT US: - ** **At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your...

We are seeking a highly skilled individual to handle incoming support cases, track using incident tracking software, and provide level 2 application support via email and phone.Responsibilities include handling incoming support cases, tracking issues, and providing level 2 application supportMust have a diploma or degree in an IT-related courseAt least 1...

We are looking for a Level 1 IT Support Engineer with at least 2 years of experience to provide first-level technical support and ensure smooth operation of hardware, software, and network systems. **Key Responsibilities** - Provide first-level support for hardware, software, and network issues - Install, test, and repair computing equipment and...