IT Support

6 days ago


Singapore NTT SINGAPORE PTE. LTD. Full time

**Responsibilities**:

- Contribute to the overall success of Dealing room support /Trade floor support and working closely with all technology teams across the organization;
- Ensure specific individual goals, plans, initiatives are executed/delivered in support of teams business strategies and objectives;
- 1st & 2nd level technical system support to all production systems being used by the users;
- Liaise with 3rd level support when applicable and provide recommendation to management;
- Perform PC refresh plan, deploy for new hire, installation of equipment, PC move service request within SLA and ensure asset tracking is updated;
- Must accurately record, update ticket in ITSM system;
- Prepare and update technical documentation.


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