Occupancy Planner

JLL supports the Whole You, personally and professionally.
**Job Description**:
As an Occupancy Planner you’ll be responsible for managing the client’s space portfolio by understanding their workplace’s capacity, demand and supply. You will develop migration plans and sequencing of group-level and individual moves as well as facilitating and/or resolving planning issues identified. You will identify and recommend policies and procedures, maximizing space and driving solutions to improve productivity and efficiency.
One of your key responsibilities will be to foster critical relationships with various clients and stakeholders. You will need to establish clear and open communication channels ensuring our clients receive the highest quality service and delivery. Managing many varying projects whilst ensuring a robust relationship is key.
You’ll also be accountable for preparing and updating accurate regular and ad hoc reports, to the client and to your direct line manager. This will require your familiarity with typical occupancy metrics and industry occupancy trends.
**What this job involves**:
Perform management and tracking of agreed space and occupancy data sets, such as seat assignments, space types, architectural layouts, within relevant technologies
Development of space solutions by analysing occupancy, utilisation and space data.
Tactical Occupancy Planning duties (e.g. Space Planning & Block and Stack Plans) including preparation of options/recommendations.
Contribute Strategic planning ideas with other members of the occupancy planning team to resolve campus/building-specific forecasts, needs, concerns, and issues.
Work with FMs and PMs on projects related to moves, space audits, occupancy, vacancy, and change management.
Collaborate with project and construction teams on large, multi-phase relocations/restacks..
Ensure accurate reporting of space related information (using IWMS tools) and foster critical relationships between various individuals and organisations such as Department Managers and/or Administrative Assistants to collect seating assignments.
Identify proactive needs/troubleshoot deficiencies to address concerns and initiate best practices
Behavioural Competencies
Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
Helps others - Builds relationships, actively collaborates, helps others succeed.
Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
Business first - Focuses on customers and clients, business/financial acumen, JLL first
Inspire - Inspire others, creates vision and strategy, energizes others
**Skills & Knowledge**:
Strong interpersonal skills - respect; enthusiastic; patience; agile; precise and logic
Flexibility and adaptability to the changes
Growth mindset - Strong desire to develop new and varied skills; Conscious of improvements
Value teamwork with respect
Ability to effectively deal with high pressure situations
Ability to deliver in a fast-paced, high-volume environment with tight operational deadlines
Understanding of the crucial data management processes; Attention to detail and accuracy, particularly numbers and spatial creativity
Ability to query, structure, process, and analyse data to complete specific tasks and provide insights
Ability to translate data into planning initiatives & data-driven decision making
Excellent communicator across different levels of the business; Ability to coordinate and manage multiple stakeholders across Global Platform
Superior communications and client relationship management skills
Excellent English written and oral communication skills (and local language where appropriate)
Strong Google Product knowledge(Slide,Doc,Form,Site), or PowerPoint and Advanced Excel skills (formulas, pivot tables, charts, Macro )
Previous experience in space/occupancy planning or MAC experience is preferred
AutoCAD and CAFM system experience are also desirable.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainabl