Senior Officer, Mortgage Relations Unit

6 days ago

Raffles, Singapore United Overseas Bank Ltd Full time

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

Personal Financial Services

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

**Responsibilities**:

- To review and evaluate customers’ Housing loans accounts
- To prepare and input customers’ Housing loan conversion for Credit Approval
- To prepare and check customer conversion letter of offers
- To follow-up on conversion post-approval and customers’ letter of offer reworks
- To conduct customers loan redemption interviews
- To support ad-hoc assignment by Management and Department Head

**Job Requirements**:

- Minimum with 2 or 3 years relevant working experience
- Good knowledge in Consumer Banking Products, particularly Mortgage Loans Financing
- Strong communication and interpersonal skills with an ability to interact and negotiate with people at all level
- Proficient in Microsoft Office Applications and Data Analysis
- A team player with dedication to provide premium services, quality performance and speed on execution.
- Self driven and resourceful with an ability to work independently

**Be a part of UOB Family**:

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