Futures & Options Client Services Representative
2 weeks ago
Singapore- Investment Banking- PermanentThe Client Services Representative will act as a dedicated point of contact for clients; providing a professional and efficient service and knowing the controls, procedures and regulations pertaining to F&O.
CSR’s resolve all queries in a timely manner, and liaise closely with the Sales and Clearing teams to ensure strong communication lines are maintained throughout the business.
**Client Service Representative responsibilities are**:
- Provide a professional and efficient service
- Develop a strong relationship with existing clients
- Know controls, procedures and regulations pertaining to F&O
- Resolve all queries in a timely manner
- Margin all documented clients
- Investigate cash outstanding items
- Inform clients of pending deliveries/expiries/first notice days
- Close-outs
- Problem escalation
- Manage the interest accrual process
- Review processes regularly and where possible make suggestions for greater efficiency
- Any ad hoc requests of the team are dealt with in an appropriate manner
**A Client Service Representative should possess the following skills**:
- Minimum 3 years F&O experience
- Strong F&O technical knowledge
- Proven client relationship management experience
- Good team player, ensuring that the team works together in the most efficient manner
- Flexible attitude towards working hours due to the demands of the working place
- Strong intellectual curiosity for process improvements
- Excellent Client focus and Customer care working practices
- Good written and verbal communication skills
- Able to work accurately and effectively under pressure
- Strong time management skills required to meet the many internal and external deadlines
- Positive “can do” approach
- Keeping management informed continuously of issues
- Knowledge of GMI an advantage
-
Dealer (Futures & Options)
6 days ago
Singapore STRAITS FINANCIAL SERVICES PTE. LTD. Full time**Roles & Responsibilities** - Provide dealing services in various global Futures & Options products - Perform order execution in a timely and accurate manner - Liaise with Exchanges, brokers, vendors and customers on trading platform and clearing matters - Co-ordinate daily job routine with various departments (Risk Management, Operations and other back...
-
Future & Options Client Servicing - Analyst
2 weeks ago
Singapore JPMorgan Chase & Co Full time**JOB DESCRIPTION** Welcome to JPMorgan Chase. Are you looking for an opportunity to develop your career as a Client Servicing Specialist within the Futures & Options space? You have found the right team. As part of the Future Derivatives Clearing Operations team, you will be responsible for delivering client transactional support functions for the Futures...
-
Futures & Options Client Services Rep
2 weeks ago
Singapore Anton Murray Consulting Full timeSingapore- Investment Banking- PermanentThe Client Services Representative will act as a dedicated point of contact for clients; providing a professional and efficient service and knowing the controls, procedures and regulations pertaining to F&O. CSRs resolve all queries in a timely manner, and liaise closely with the Sales and Clearing teams to ensure...
-
Client Service/Dealer
1 week ago
Singapore GUOTAI JUNAN FUTURES (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibilities· Provide and maintain excellent relationship with clients· Provide trade support services to customers including market information and performance, provision of fundamental and technical analyses, monitor and advice on client margin calls and facilities, trading limits, solving of out-trades.· Monitor...
-
Client Services
2 days ago
Singapore ORIENT FUTURES INTERNATIONAL (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities· Ensure prompt and best execution/dealing services in accordance with local regulations, FIM, policy and procedures across all active global markets.· Provide execution services for equities, futures, commodities, options, leveraged FX, OTC, ETD and CFD offerings.· Clear understanding of all rules and regulations...
-
Client Service/dealer
2 weeks ago
Singapore GUOTAI JUNAN FUTURES (SINGAPORE) PTE. LTD. Full timeJob Responsibilities - Provide and maintain excellent relationship with clients - Provide trade support services to customers including market information and performance, provision of fundamental and technical analyses, monitor and advice on client margin calls and facilities, trading limits, solving of out-trades. - Monitor customer's equity and position...
-
Sales Manager
3 days ago
Singapore Hays Full time**Your new company** I'm working with a leading financial services firm to find a Sales Manager - Futures & Options to join their team in Singapore! **Your new role** In your role as a Sales Manager, you will be responsible for identifying and building up strong relationships with APAC financial institutions covering predominantly equity and index products...
-
Client Service/Dealer
1 week ago
Singapore GUOTAI JUNAN FUTURES (SINGAPORE) PTE. LTD. Full timeJobResponsibilities• Provide andmaintain excellent relationship with clients•Provide trade support services to customers including marketinformation and performance, provision of fundamental and technicalanalyses, monitor and advice on client margin calls and facilities,trading limits, solving of out-trades.• Monitorcustomer's equity and position...
-
Apac Amp Inventory Data Analyst
2 weeks ago
Singapore PFIZER ASIA MANUFACTURING PTE. LTD. Full timeResponsible for leading AMP APAC initiatives to optimize FG planning and inventories and prevent obsolescence and slow-moving inventory in APAC. Working very closely with the AMP Team Leads and AMP planners the role is responsible for setting up a process enabling, Markets, AMP APAC, and GSC Regional Team to identify and proactively address early network...
-
Futures & Options, Middle Office - Associate
2 weeks ago
Singapore JPMorgan Chase & Co Full time**JOB DESCRIPTION** As a Futures & Options Associate, you will be part of a team that manages JP Morgan's global exchange traded futures and options brokerage business. F&O provides investors and hedgers access to exchange traded listed derivatives throughout the world. F&O acts solely as the clients agent on brokerage transactions, and never as...
-
Vp, Futures and Options Manager
7 days ago
Singapore Nomura Asia Full time**Company overview** Aon's Benefit Index ®, Nomura's benefits **rank** **#1** amongst our competitors **Role Description / Areas of Responsibility** - Manage the Futures and Options daily margin and SGX reporting functions - Provide oversight and governance to the Clearing and Reconciliation functions that are performed by a vendor across APAC markets -...
-
Vice President
7 days ago
Singapore NOMURA SINGAPORE LIMITED Full time**Company overview** Aon’s Benefit Index®, Nomura’s benefits **rank **#1 **amongst our competitors **Role Description / Areas of Responsibility** - Manage the Futures and Options daily margin and SGX reporting functions - Provide oversight and governance to the Clearing and Reconciliation functions that are performed by a vendor across APAC markets -...
-
Associate, Futures and Options Manager
4 days ago
Singapore Nomura Asia Full time-Nomura Asia Singapore Posted 22 hours ago Permanent Competitive **Company overview** - Aon's Benefit Index ®, Nomura's benefits - **rank** **#1** amongst our competitors**Role Description / Areas of Responsibility** - Manage the Futures and Options daily margin and SGX reporting functions - Provide oversight and governance to the Clearing and...
-
Futures Operations Supervisor/Manager
1 week ago
Singapore GUOTAI JUNAN FUTURES (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:1. Responsible for ensuring smooth flow of customers' account opening and transactions including KYC, fee rate settings and collectibles.2. Responsible for company's daily accounts reconciliation and sending of billing invoices to customers.3. Responsible for overseeing customers' futures delivery process and risk...
-
Singapore LION INTERNATIONAL FINANCIAL (SINGAPORE) PTE. LTD. Full time**Responsibilities**: - Perform order execution in **trading futures & options, leveraged FX, CFD **products for clients - Accurately handle client’s enquiries and instructions for trading - Monitor margin level, make margin call and force liquidation when necessary - Assist with opening of new clients’ accounts when necessary - Prepare and process...
-
Client Service Representative
17 hours ago
Singapore Interactive Brokers Full time**Company Overview**: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic...
-
Analyst, Future and Options
7 days ago
Singapore Nomura Asia Full time**Company overview** **Role Description / Areas of Responsibility** - Setting up client accounts in internal and external platforms for any new client onboarding - Complete and submit reports to both internal and external stakeholders. - Perform daily review of the client's margin balances held with Nomura to issue margin calls when required, monitor for...
-
Representative, Client Service
1 week ago
Singapore THE BANK OF NEW YORK MELLON Full timeWe’re seeking a future team member for the role of Client Service Representative to join our Corporate Trust - Global Client Service team. This role is located in Singapore - Hybrid. In this role, you’ll make an impact in the following ways: - Provides quality support to clients with moderately complex transactions and processes on a daily basis. -...
-
Analyst, Future and Options
4 days ago
Singapore Nomura Asia Full time-Nomura Asia Singapore Posted 6 hours ago Permanent Competitive **Company overview** - **Role Description / Areas of Responsibility** - Setting up client accounts in internal and external platforms for any new client onboarding - Complete and submit reports to both internal and external stakeholders. - Perform daily review of the client's margin balances...
-
Client Service/dealer
6 days ago
Singapore GUOTAI JUNAN FUTURES (SINGAPORE) PTE. LTD. Full time**Responsibilities**: 1. Provide execution-related advisory services for trading clients, offering advice on market conditions and financial market matters. Proactively handle clients' inquiries on trading-related matters. 2. Ensure and facilitate the proper execution of trades for clients in an accurate and timely manner. 3. Understanding all business...