Client Support Executive

5 days ago

Singapore AR CAPITAL PTE. LTD. Full time

**Key Responsibilities**:
**1.**Precise Client Onboarding and Document Management**:

- Execute a meticulously organised administrative onboarding process, ensuring all client documentation is accurately completed, filed, and maintained.
- Establish and uphold a robust document administration system, guaranteeing easy retrieval and compliance with regulatory standards.
- Maintain exceptional accuracy in form completion and data entry, minimising errors and ensuring a seamless client experience.

**2.**Detailed Account Administration and CRM Management**:

- Maintain and update the CRM system with diligence and attention to detail, ensuring all client data, interactions, and transaction activity are accurately recorded.
- Implement systematic processes for client account administration, ensuring timely delivery of services and precise tracking of client information.
- Proactively identify and rectify discrepancies in client records, demonstrating a commitment to data integrity

**3.**Rigorous Compliance Support and Form Processing**:

- Coordinate and assist the Compliance team with the efficient and accurate collation of KYC documents for onboarding and periodic reviews.
- Ensure all Compliance-related forms are completed with exceptional accuracy and neatness, adhering to strict regulatory guidelines.
- Anticipate Compliance needs and prepare documents in advance.

**4.**Efficient Marketing Administrative Support and Material Preparation**:

- Assist the Head of Business Development in preparing precise and well-organised pitch materials, presentations, and proposals.
- Ensure all marketing support documents are formatted and presented with a high degree of professionalism and accuracy.

**5.**Organised Event Administrative Support**:

- Assist in the detailed planning and coordination of client events and webinars, ensuring all logístical aspects are handled with precision.Maintain detailed checklists and timelines to ensure event success.
- Bachelor's degree or equivalent qualification in finance, economics, business, or a related field with a strong interest in the financial services industry.
- 1-3 years of experience in client services or a related administrative role, preferably within finance or asset management.
- Exceptional organisational skills and a meticulous approach to document administration and data entry.
- Ability to maintain accurate and well-organised records in a fast-paced environment.
- Strong commitment to accuracy and neatness in all administrative tasks.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), preferably with advanced skills in data management and formatting.
- Experience with CRM systems (e.g., Salesforce) and the ability to leverage them for efficient client management will be an advantage.
- Ability to quickly learn and adapt to new software and digital tools.
- Reliable and dependable individual who takes ownership of tasks and consistently meets deadlines.
- Proactive problem-solver with the ability to anticipate needs and take initiative to address them.
- Excellent written and verbal communication skills, with the ability to convey information clearly and concisely.
- Ability to engage professionally with clients and team members, fostering positive relationships.

**If you are a dedicated and enthusiastic individual who thrives in a dynamic and client-focused environment, we encourage you to apply.**

**Why AR Capital?**
- Be a part of a high-performance team passionate about investing and making a difference.
- Support cutting-edge investment strategies focused on emerging trends.
- Gain hands-on experience in a fast-paced and growing industry.
- Contribute to the success of a well-established investment firm.

**About the Company**

AR Capital has near 20 years in the asset management space and is a fund management firm with a strong focus on unlocking growth opportunities in emerging secular trends. We offer a dynamic and collaborative work environment where you can learn from experienced professionals and gain insight into the asset management industry.

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