Current jobs related to Customer Success Associate - Singapore - Datadog
-
Customer Success Associate
4 days ago
Singapore beBeeCustomerSuccess Full timeCustomer Success Associate">">We are seeking a highly skilled Customer Success Associate to join our team. This role is responsible for ensuring customer satisfaction and delivering exceptional service to our clients.Key Responsibilities:Customer Support: Provide timely and effective support to customers, addressing their queries and concerns in a...
-
Customer Success Associate
7 hours ago
Singapore Shift Markets Full time $80,000 - $120,000 per yearShift was founded in 2009 focused on the FX space. Sensing the seismic shifts taking place in the financial industry, and the disruptive power of digital assets, we made it our mission to make these decentralized trends accessible to every business, from market leaders to small retailers.Our recent growth has created an opportunity for a Customer Success...
-
Customer Brand Success Associate
5 days ago
Singapore Home & Health Distributors Full timeCompany overview Home & Health Distributors is a leading importer and distributor of New Zealand products in Singapore. We focus on 100% natural products made by companies that are environmentally sustainable and socially responsible. Our customers include chain supermarkets, online retailers, café/restaurants, gourmet grocers, etc. Our exclusive brands are...
-
Digital Associate Customer Success Manager
3 days ago
Singapore Cloudflare Full timeDigital Associate Customer Success Manager Join to apply for the Digital Associate Customer Success Manager role at Cloudflare Digital Associate Customer Success Manager Join to apply for the Digital Associate Customer Success Manager role at Cloudflare About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one...
-
Customer Success Associate
1 week ago
Singapore beBeeCommunicator Full timeCustomer Success Specialist">About This Role:The ideal candidate will possess superior interpersonal skills, enabling them to establish rapport with new clients and maintain lasting relationships. They should also exhibit a positive and proactive attitude.A skilled communicator, the successful applicant will be able to engage effectively with individuals at...
-
Customer Success
3 days ago
Singapore ERA Full timeCustomer Success & Product Support Specialist (1 Year Contract)Direct message the job poster from ERA Singapore We are looking for a highly motivated and user-focused Product Support Specialist to join our team. In this role, you will be the go-to expert for our app's features, responsible for handling user enquiries, creating user guides and tutorials, and...
-
Sales & Service Associate
5 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Client Success Associate
1 day ago
Singapore Gartner Full timeJoin to apply for the Client Success Associate - Mandarin Speaking role at Gartner Join to apply for the Client Success Associate - Mandarin Speaking role at Gartner Direct message the job poster from Gartner About the role:The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives...
-
Front Desk Service Representative
7 days ago
Singapore beBee[Customer] Full timeJob Title: Customer Service Associate">We are seeking an experienced and customer-focused individual to join our team as a Customer Service Associate. In this role, you will be the first point of contact for customers at our workshop, providing exceptional service and ensuring a seamless experience from vehicle check-in to service completion.">Greet...
-
Client Success Associate
2 weeks ago
Singapore Gartner Full timeJoin to apply for the Client Success Associate - Mandarin Speaking role at GartnerJoin to apply for the Client Success Associate - Mandarin Speaking role at GartnerDirect message the job poster from GartnerAbout the role:The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value...
Customer Success Associate
3 weeks ago
#LI-SG3
**About Datadog**:
**The Team**:
Our Customer Success (CS) team works with a best-of-breed product that solves real problems for our customers. Customer Success Associates (CSAs) follow a well-defined methodology which helps them identify the customer's unique needs and clearly convey the value of the Datadog product. Whether you're looking to learn from the best or be the best, the Datadog CS team is dedicated to furthering personal development and team success.
**The Opportunity**:
Over the last six years our product has exploded in the market with year over year revenue growth. Today thousands of customers love and trust Datadog. We're scaling our Customer Success team to proactively drive adoption across our existing customer base through on-boarding, up-selling and cross selling. Our CSA's train, drive adoption, and identify growth opportunities across our customer base to ensure satisfaction, successful product use, and customer retention. You'll advocate for the customer internally and focus on a positive customer experience for a high volume of accounts. Check out some of our customer stories here. Our CSAs focus on the medium/long term tactical product adoption by our customers and develop core business skills which will enable you to grow your career at Datadog.
**You Will**:
- Identify and qualify opportunities for added value within smaller customers
- Troubleshoot on issues and FAQs to ensure a positive customer experience
- Proactively work with customers to find expansion opportunities and increase loyalty and retention
- Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal)
- Act as advisor to customers to ensure they're leveraging the solution effectively
**You Are**:
- Driven and motivated by a career in sales
- Customer-minded, excited by customer facing roles with desire to grow a career in CS
- A self-starter who can multitask and adapt to changing situations
- A strong written and verbal communicator with excellent attention to detail
- Able to influence others and create a sense of urgency
- Strong at multi-task management skills across a varied set of responsibilities in a fast-paced environment
- Knowledgeable about the B2B tech space
- Bonus if you're experienced using Salesforce too
**Why You Should Apply**:
- Continuous career development and pathing opportunities
- Sales training in MEDDIC and Command of the Message
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- New hire stock equity (RSUs) and employee stock purchase plan
- Generous and competitive benefits
- Friendly and inclusive workplace culture
**Equal Opportunity at Datadog**:
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
**Your Privacy**: