Deputy Head of Compliance

Mission: To support the Head of Compliance and Risk in championing a culture of tech-enabled compliance and risk awareness across our global operations, making use of technology to ensure robust adherence to regulatory standards while fostering continuous improvement in policies, training, and processes. This evolving role offers the opportunity to shape the compliance framework, contribute to the company’s growth, and develop into a future leader as the Head of Compliance and Risk.

Outcomes:

- Review and Approval of High-Risk Client Assessments: Review 100% of escalated high-risk client cases within 2 hours, providing constructive feedback to the compliance officer on any oversight or areas for improvement. Present each case to the Head of Compliance for final approval within 4 hours.
- Timely Management of Screening Alerts: Ensure that no name screening alerts remain outstanding for more than 24 hours, and no transaction monitoring alerts remain unresolved beyond 48 hours.
- Quality Review and Reporting: Conduct quality reviews of Low/Medium/High-Risk (L/M/HR) cases, covering at least 20% of each risk category. Prepare a findings report with suggested remediations to improve overall quality and adherence.
- Investigation Timeliness and STR Filing: Complete and/or review that at least 80% of investigations within 15 calendar days, ensuring that any required STRs are filed within 15 calendar days of closing the investigation.
- Enhancements to on-board and on-going monitoring Processes: Identify and recommend key improvements in conducting client risk assessment, transaction monitoring or screening processes, implemented with Product and IT teams.
- Supplement the roles and responsibilities of the Head of Compliance and Risk during his absence, ensuring seamless continuity in compliance operations, and effectively manage any tasks delegated by the Head of Compliance and Risk
- Regulatory Monitoring and Policy Updates: Monitor regulatory changes across all jurisdictions where Sleek operates, update the obligations register, and ensure compliance policies remain current and aligned with regulatory requirements.
- Training Development and Delivery: Be a key contributor to designing, developing, and running training programs for compliance officers and Sleek employees, ensuring a strong compliance culture organization-wide.
- Compliance & Risk Dashboard Management: Establish and maintain a compliance and risk heatmap dashboard to facilitate prioritization and decision-making for initiatives and resource allocation.

To do this, you will have a minimum of 6 years experience as Senior Compliance Officer, or Internal Auditor and you will be located in Singapore.

**Requirements**:
Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

Attention to Detail: Consistently ensures accuracy and thoroughness in reviewing compliance documents and processes.

Risk Awareness: Identifies and assesses potential risks promptly, with an ability to recommend mitigations effectively.

Data driven: We are a data rich business with ~15,000 small customers. Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise. Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work. People that proactively have tough conversations with kindness build empathy, trust and great working relationships.

**Benefits**

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.

Flexibility: You’ll be able to work from home 2-3 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from