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Key Account Manager

2 weeks ago

Jurong West, Singapore LF Logistics Services Pte Ltd Full time

**Responsibilities**:

- Manage, retain and develop a portfolio of major 3PL accounts
- Develop sustainable customer relationships through Strategic Customer Relationship Management and Development
- Be the key contact point of strategic accounts
- Identify existing key accounts and seek opportunities to expand the business scope or develop regional leads for other countries
- Provide feedback and market information on key accounts
- Lead market profiling and corporate customer/competitor research and analysis activities to understand and identify market opportunities and challenges
- Work in alignment with the company's business strategy and objectives
- Proactively anticipate customers’ needs and provide corresponding solutions or proposal offerings
- Analyze customer's requirements, identify root cause towards problems. Ensure the activities are being met with the company's requirements
- Respond to corporate customer RFI, RFQ and Tenders. Ensure effective pricing strategies to sustain profitable growth. Drive for results through effective stakeholder engagement at all levels.
- Ensure logistics execution activities are in compliance to Service Level Agreement to support the expected substantial profitable growth of the business
- Negotiate commercial terms that are both competitive and in line with company expectations
- Any other duties as assigned by the superior from time to time

**Requirements**:

- Degree/Diploma in Business Management / Supply Chain / Logistics Management or other related disciplines
- Minimum 3 to 5 years of relevant working experience in Supply Chain
- Proficient in MS Office (MS Excel and MS PowerPoint, in particular)
- Good command of both spoken and written in English
- Good knowledge of supply chain-related services, warehousing and distribution if preferable
- Able to work effectively and independently, in a fast-paced and dynamic environment
- Positive mindset, confident and able to contribute positively within a reputable growing group
- Effective communicator with strong interpersonal, communication and presentation skills

**Job Types**: Full-time, Permanent

**Salary**: $5,000.00 - $7,500.00 per month

**Benefits**:

- Free parking
- Health insurance

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Performance bonus