Office Administrator

1 week ago

Downtown Core, Singapore Control Risks Full time

**Job **Purpose**: The primary responsibility is to provide exceptional customer service, front desk coverage, and administrative support to the office. This role will also perform a wide range of administrative and general office duties and assist in special projects.

**Tasks & Responsibilities**:
**Manage Reception**:

- Direct incoming calls and enquiries in a timely and professional manner.
- Handle phone calls and interact effectively with walk-in clients.
- Assist to set up wi-fi for clients and guests when requested.
- Keep the reception area, meeting room and main office area clean and tidy at all times.
- Work with IT to ensure that after office hour calls are attended to appropriately.
- Sort and distribute incoming and outgoing mail and courier arrangements.
- Coordinate local and international courier requests.
- Manage and issue temporary access cards (for both office and building) for guests.

**Maintenance**:

- Oversee ordering of office stationery and pantry supplies to ensure they don’t run out
- Ensure office plants and fish aquarium are regularly serviced by vendor.
- Ensure equipment maintenance and repairs are escalated and resolved
- Ensure First Aid supplies and stocks are replenished on a regular basis.

**New joiners and leavers**:

- Administer the Office Security System which includes issuing cards to new joiners and managing the inventory list of cards.
- Label and assign lockers for new hires.
- Management of business cards for all employees
- Coordinate and organize new hire training with relevant departments.
- Be accountable for new employee onboarding preparation with clean and tidy tables/seats, stationery, etc.
- Update notice board in the pantry and photos of new joiners and leavers
- Collection and scanning of Employment/ Dependent Passes

**Administration**:

- Conduct general administrative and ad hoc tasks such as printing, binding etc
- Support with office event management including procuring food and drinks for events
- Maintain journal & periodical subscriptions.
- Support other ad-hoc administrative duties as assigned by office manager

**Requirements**:

- Excellent Interpersonal, good telephone etiquette and customer service skills.
- Meticulous and proactive
- Organized and resourceful
- Ability to multitask and work in fast-paced environment.
- Ability to work independently and maintain strong initiative.

**Benefits**
- Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
- We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
- Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.

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