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Technical Support

2 weeks ago

Singapore JJ Consulting Services Full time

Our Client is a leader in providing automated innovative business solutions to

Restaurants and F&B industry, who is seeking to recruit a Technical Support (IPAD POS Product).

**Technical Support (IPAD POS Product)**

As a POS Support Technician you will work as a member of a technical support team and will

report directly to the Support Manager. You will be required to assemble and configure POS

hardware. You will provide both on and off-site support, telephone support, and remote access

support for hardware and software for our clients. You must be able to manage and perform

assigned tasks effectively, working together with others as a cohesive team, communicate and

act professionally within workplace and with clients, and maintain a good knowledge of existing and future software and hardware products.

**Responsibilities**:

- Maintain technical knowledge related to our suite of hardware, software product lines
- and industry
- Setup, configure, and test hardware and software components
- Install software and hardware at client sites, run and connect all cables between and at

hardware devicesresolution to problems
- Provide telephone, remote, and on-site support for clients in order to provide quick
- Provide training to clients regarding software, hardware, and troubleshooting techniques

**Requirements**:

- Previous Restaurant POS Support experience is a big plus
- Ability to manage multiple tasks in office or at off-site client location
- Some Evening and Weekend schedules will be required
- Learning and Understanding about cloud technologies

JJ Consulting Services

EA Licence No.: 12C6207

**Salary**: $2,000.00 - $3,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person