Online Fulfilment Specialist
2 weeks ago
**The essential responsibilities include**:
- Generating daily order listing for tracking order status
- Process online orders, promotions and campaigns; working closely with Stores to ensure a seamless customer self-collect journey
- Manage customer’s complaints and initialise service recovery to retain customers
- Liaising with delivery team to ensure smooth delivery
- Other ad-hoc assignments
**Knowledge & Experience**
**Personal Attributes**
- Results orientated
- Ability to work under pressure in a fast pace working environment
- Ability to handle and prioritise multiple tasks simultaneously
- Adaptable and a quick thinker prepared to make decisions
- Team Player
**Salary**: $2,500.00 - $2,800.00 per month
**Benefits**:
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Holidays
- Weekend availability
Supplemental pay types:
- Performance bonus
**Experience**:
- Microsoft Excel: 2 years (preferred)
- Microsoft Word: 2 years (preferred)
Work Location: In person
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