Front Desk Admin Manager

2 weeks ago

Singapore KICKMATICS TAEKWONDO PTE. LTD. Full time

**Responsibilities**:
Administrative & Operation
- **Class Management**:Assist in managing class schedules, ensuring instructors are present, and overseeing the overall flow of classes.
- **Administrative**:Assist with general administrative tasks, such as filing, examination registration, and organising documents
- **Inventory Management**:Maintain an inventory of uniforms and merchandise needed for classes. Compiling of weekly orders for uniforms and other items for students
- **Facility Maintenance**:Oversee the cleanliness and maintenance of the training facility, ensuring it is a safe and welcoming environment for students.
- **Event Coordination**:Assist in organising and coordinating events, workshops, and belt promotion tests
- **Safety and Compliance**:Ensure that safety protocols and guidelines are followed during training sessions. This includes monitoring equipment, first aid supplies, and emergency procedures.

Students
- **Customer Service**:Greet and assist students and parents, addressing inquiries, concerns, and providing information about classes and programs.
- **Scheduling**:Manage class registrations, cancellations, and make-up classes, ensuring accurate records and scheduling adjustments.
- **Payment Processing**:Handle fee collections, issue receipts, and manage billing inquiries.

**Requirements**:

- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong customer service orientation and ability to handle various customer interactions
- Detail-oriented and able to manage multiple tasks simultaneously
- Positive attitude and ability to work well in a team environment
- Prior experience in a customer service or front desk role is a plus
- Familiarity with Taekwondo or martial arts is advantageous but not required

**Working Hours**:
Full-time including evenings and weekends, to accommodate the operational hours of the Taekwondo school.

6 Days Work Week (Includes Saturday & Sunday)

Weekdays

1 - 8pm

Weekend

9am - 6.30pm

Not required to work on Public Holiday

**Salary**:
$3,000 - $3,500 depending on experience.

**Address**:
Required to work across 2 branches (Serangoon & Punggol)

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