Head of It

We are looking to hire a Head of IT to lead the company’s IT strategy, align, formulate and execute IT strategy, set up IT operating model, governance, policy, guideline and service level incorporate with global and regional IT team. The role will provide thought leadership and perspective and keep the company at the forefront of developments in our digital transformation journey.

**Job Description:
**Leadership**
- Lead a team of diverse technology personnel with skills spanning Application, Infrastructure, Network, and Data Analytics
- In charge of leading and developing IT projects, IT Business Solutions running of IT operations
- Good business mindset to enable business transformation and drive greater efficiency to support business growth
- Work closely with Senior Management of business functions to steer all IT projects towards achieving the intended business results
- Plan long-term transformation road map to drive digital transformation including IT process re-engineering, operational improvement, BI, SOP, RPA and other digital transformation
- Provide leadership in Cybersecurity to protect all systems from cyberthreats and vulnerabilities.
- Ensure compliance to IT governance and policy
- Ensure the company has a suitable disaster recovery policy and adequate contingency plans

**Data and Technology**
- Provide seamless integration of new data sources and improve data visualization
- Lead and execute software development through a mix of inhouse and offshore development teams for the Company

**Operations**
- Ensure incidents and problems are promptly resolved, analyzed, and documented
- Ensure incidents, problems and root cause actions are properly managed and delivered, by working in close collaboration with global, local IT teams and vendors.
- Ensure cloud computing assets are operating in accordance to guidelines and in a cost efficient manner.
- Responsible as focal point for IT Services disruption incident/problem management and resolution.
- Maintain up-to-date IT inventory and sufficient spares
- Manage IT Budget and Procurement, ensuring cost effectiveness and justification
- Ensure regular security patching are performed on all applicable devices or systems
- Ensure sufficient IT system / infrastructure redundancy, and ensuring recoverability through annual Disaster Recovery (DR) exercise

**Requirements**:

- Degree in Information Technology or Computer Science or equivalent
- Minimum 10 years of extensive IT management experience, preferably in a diversified-business organization such as Retail or Media business
- Strong experience in at least 2 of the following area:

- Enterprise Application Support (ERP, CRM, E-Commerce, etc)
- Database and Data Management
- Business Intelligence or Visualization
- Software Development with Agile methodologies
- IT Operation with ITIL processes
- Proven track record in delivering on IT transformation projects and functioning as a business partner to business units
- Self-motivated to keep up to date with developments in new technology
- Good understanding of legislation, such as the Data Protection Act
- Organized and communicate efficiently both in writing and speaking
- Proven experience of managing IT programs/ projects and small technical teams in a dynamic, fast-paced and international environment
- Proficient with Microsoft Operating Systems, Active Directory, Domain Controller and SaaS such as, Microsoft Office 365, InTune, EMM. etc