Deputy Head

1 day ago

Singapore BANK OF CHINA LIMITED Full time

Key Job Responsibilities/Duties
- Assist Department Head to establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses.
- Assist in design, developing and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.
- Assist in re-engineering business processes to improve customer service, cost effectiveness and controls.
- Ensure compliance with Regulatory requirements relating to Banking Operations.
- Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls, improve service quality and customer service.
- Assist Department Head to manage the daily operations of department.

Job Requirements
- Minimum of a Degree (Banking, Finance or related area)
- Minimum of eight (8) years experience in Banking Operations with at least 5 years in a senior role in operations management within a universal Bank.
- Ability to develop a Banking Operations Manual and to see to its implementation.
- Knowledge of banking procedures and policies
- Detailed understanding of operational risk analysis.
- Proficient in English and Mandarin so as to understand documents written in Mandarin and communicate with Mandarin speaking colleagues locally and from Head Office.

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