Desktop Engineer L1

3 days ago


Bukit Merah, Singapore U3 InfoTech Pte Ltd Full time

Monthly Salary: Up to $3,100 per month

Work Location: Depot Rd Area, Singapore

Duration: 1-Year Contract

**About the Role**:
We are seeking skilled Desktop Engineers with strong IT troubleshooting capabilities to join our team on-site at a reputable client location. You will be responsible for the deployment, maintenance, and support of client platform environments, ensuring consistent service delivery, technical excellence, and operational efficiency.

**Key Responsibilities**:

- Build, test, install, and manage client platform systems to meet operational and business needs
- Respond to incidents promptly; investigate and provide temporary or permanent resolutions
- Handle service requests and troubleshoot platform-related issues
- Provide updates to stakeholders and ensure documentation is properly maintained
- Participate in platform implementation, upgrades, and research projects
- Support project teams with infrastructure design, business requirement gathering, and pre-sales activities
- Monitor service levels and propose action plans when necessary
- Uphold consistent facility management standards and best practices

Note: All engineers will receive a DSTA briefing prior to taking calls or performing assigned tasks.

**Requirements**:

- **Minimum 1 year of fixed-job experience in IT software troubleshooting**:

- **Certification**:_**CompTIA A+**_ **(mandatory)**:

- Experience in project administration or systems implementation
- Solid knowledge in infrastructure operations, service request handling, and platform tools
- Ability to coordinate across teams and gather technical information to resolve tickets
- Strong communication and documentation skills

**Additional Details**:

- Work Hours: Standard weekday office hours (no shift work)
- Standby / OT: No standby or 24/7 coverage required

**U3 Infotech Pte Ltd**

EA License No: 11C3591 | FARISYA ELYNA PUTRI EA(R23114044)

133 Cecil Street, Keck Seng Tower, #14-03,
Singapore 069535

**U3 Privacy policy for job applicants**: When you apply, you voluntarily consent to the collection, use, and disclosure of your personal data for recruitment/employment and related purposes

**Job Type**: Contract
Contract length: 12 months

Pay: Up to $3,100.00 per month

Schedule:

- Monday to Friday

**Education**:

- Postgraduate Diploma/Certificate (preferred)

**Experience**:

- Software troubleshooting: 1 year (required)

License/Certification:

- CompTIA A+ (required)

Work Location: In person



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