
Desktop Support Engineer
1 day ago
**ABOUT US:
- **
**At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of ‘the enterprise of the future’. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations with a consultative approach, offering customised solutions and services for all their business needs, across the entire IT asset life cycle.**
**Constant innovation and service excellence continue to position Total IT Global as a Digital Experience Enabler at the leading edge of innovation.”**
**Functions include**:
- Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Excellent communication relationship-building and internal customer service skills
- Willing to work off-hours and weekends when required for projects or emergency support.
- Provide first level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
- Provide L1 support to non‐network attached printers.
**Experience**:
- Desktop support: 7 years (required)
-
Desktop Support Engineer
1 day ago
City Hall, Singapore Total IT Global Full time**Roles & responsibilities**: Desktop Technician will provide day to day local **Experience**: - Desktop support: 6 years (required)
-
Desktop Support Engineer L1
2 weeks ago
City Hall, Singapore Total IT Global Full time**We’re Hiring - Desktop Support Engineer | Canberra** **About Us**: At **Total IT Global**, we elevate digital journeys with cutting-edge innovation to achieve the vision of ‘the enterprise of the future’. With a comprehensive portfolio of hardware and managed IT services, we enable high-growth enterprises through complex digital transformations...
-
Desktop Support Engineer L1
2 weeks ago
City Hall, Singapore Total IT Global Full time**We’re Hiring - Desktop Support Engineer | Singapore** **About Us** At **Total IT Global**, we elevate digital journeys with cutting-edge innovation to achieve the vision of ‘the enterprise of the future’. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centers. We partner with high-growth...
-
Desktop Support Engineer- Field Support
4 days ago
City Hall, Singapore Total IT Global Full time**ABOUT US: - ** **At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of ‘the enterprise of the future’. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital...
-
Desktop Technician
6 days ago
City Hall, Singapore Total IT Global Full timeJOB DESCRIPTION - DESKTOP SUPPORT TECHNICIAN Desktop Technician will provide day to day local - Provide first/second level contact and problem resolution for customer issues. - Work with Third Party Vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all reported...
-
Service Desk Engineer
2 weeks ago
City Hall, Singapore Huang He Consultancy Pte Ltd Full time**Brief Description**: Handling tickets and resolving EUC issues. - Good knowledge of desktop support for both hardware and software - Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System - Ensuring user queries or issues are captured and validated for further processing - Co-ordinate with...
-
IT Support Technician
1 week ago
City Hall, Singapore Total IT Global Full time**Total IT Global, a leading IT Infrastructure services provider is hiring, please find below the Job description as well as the company’s details for your reference.** **ABOUT US: - ** **At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of ‘the enterprise of the future’. We have a comprehensive...
-
Network Engineer
1 week ago
City Hall, Singapore The Hacens Full timeJOB DESCRIPTION & RESPONSIBILITIES - Support of the design, development, and management of network, servers, virtualization and monitoring systems for new and existing park attractions. - Deployment of Servers and virtual environments, including but not limited to UCS, VMWare, Windows servers 2018 and 2021. - Support of the design of 3-tier and ISA-99...
-
IT Administrator
2 weeks ago
City Hall, Singapore Temp-Team Pte Ltd Full time**Media Industry** **Loyang - Company Transport Provided** **Work Life Balance** **Summary**: **Responsibilities**: - Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/ hardware/ network issues. - Assist with onboarding / offboarding employees, including provisioning...
-
Cloud Linux Engineer
2 weeks ago
City Hall, Singapore Rapsys Technologies Full time**Roles & Responsibilities** - Install, maintain, and support on-premises and off-premises cloud stack. - Configure, maintain, and support the cloud-related infrastructures. - Deploy and manage monitoring tools of infrastructure performance, utilization and health - Define, develop, and maintain monitoring and reporting infrastructure - Implement...