Senior Digital Project Manager

**Overview**

The principal role of the Senior Digital Project Manager is to manage the development and delivery of high calibre digital solutions for our Stakeholder Engagement business ensuring they are clearly defined, well managed and delivered to time, scope and budget.

The role will require you to develop an intimate understanding of your client’s communications objectives and to convert this into a high quality digital solution.

Working closely with the design, development and account teams, you will be defining the solution to meet our clients’ requirements, defining the solution specification, managing the project delivery schedule and budgetary estimates, and driving the programme of delivery from inception through to successful delivery; ensuring projects are delivered on time, to budget and to specification.

You will work hand in hand with the Head of Digital Delivery who will lead the client management, communication of the Statement of Work and Budgetary estimates.

This role will suit a self-motivated individual who wants to make a real difference in their role - both to enhance their career and skills, and to deliver award winning, innovative projects for global brands. It will require an organised mind, digital expertise, great people skills and real attention to detail.

By joining us you will be working on a hybrid model (minimum 2 days in the office) and have a wonderful opportunity to explore our office in Keong Saik.

**Why this job?**

You will be instrumental in helping clients shape their digital communications strategies to positively influence and impact their key stakeholder audiences
It’s a genuine opportunity to work in a fast-moving environment across a range of digital channels and audiences
You will be involved in a diverse client base, providing an opportunity to learn across a range of sectors
It’s a fantastic chance to grow and expand your responsibilities as part of a career development plan

**Key Responsibilities**

**Project management**

Ensure we have a clear scope of work, budget and schedule for these projects with signed off scope of work, deliverables and budgets. You will be involved from the initial discovery stage through to go live;
Working with internal teams to interpret the client’s brief and work with the design and development teams to create a digital solution that will meet the client’s needs;
Developing a set of clearly defined deliverables for each project including comprehensive project documentation including project schedules, requirements documents, functional specifications and project schedules;
Ensuring quality assurance is applied to all of the delivered projects

Successfully liaise and co-ordinate suppliers, completing the briefing process and ensuring that all work meets Black Sun’s quality standards.

**Resource & delivery team management**:
Overseeing the booking of resources across the digital team, alleviating resource constraints and ensuring cross project prioritisation is applied

Ensuring that the status report and project schedules are always up to date and accurate and that the wider team has a good understanding of the required deliverables for the next 2 weeks

Ensure that your team follow our documented processes and procedures, without exception, and use all of our templates in delivering client work

**Commercial responsibility**

Ensure budgetary estimates are produced and that we have secured formal approval all projects;
Manage the financial and wider project risks through a Risk Register, and ensuring that we understand the status of the project and budgets throughout; and ensuring for any external costs that POs are all in place prior to work.

Manage the change request process to ensure that no work outside the scope of the agreed specification is undertaken, prior to agreeing the scope of the additional work and receiving approval on the cost estimate from the client;

**Qualifications, experience and skills required**:
Bachelor’s degree

4+ years Digital Project Management experience either agency or client-side, managing large build digital projects from inception to delivery with the ability to work unaided;
Ideally, will have experience project managing corporate website, extranet and intranet builds;
Familiarity with best practices in website development, including accessibility, usability and design;
Experience of scoping digital projects of significant scale and complexity and identifying project risks;
Good knowledge of project management techniques for digital solutions including requirements definition, sitemaps, schematics and wireframes, web analytics, etc.;
Must be able to work effectively under pressure, within strict time constraints and must be able to manage multiple projects in a fast-paced, time sensitive environment.

**Technical knowledge and skills**

Microsoft Project expert user

Content management systems;
Issue and bug tracking (i.e. JIRA)

QA techniques and processes

Kno