Assistant Manager

2 days ago

Singapore University Campus Infrastructure Full time

**Posting Start Date**:27/02/2025
Duties & Responsibilities
Operations Management
- Manage the daily operations of the engineering team, including scheduling, task delegation, and performance reviews.
- Develop and implement maintenance programs for mechanical, electrical, and plumbing (MEP) systems, HVAC, elevators, and other critical infrastructure.
- Ensure all The Executive Centre facilities are maintained to the highest standard, with mínimal disruption to guests.
Staff Management
- Recruit, train, supervise, and evaluate engineering staff.
- Develop work schedules and assign tasks to ensure optimal productivity and coverage.
- Provide ongoing coaching and training to staff, fostering a culture of service excellence.
- Address and resolve staff performance issues or grievances promptly.
Strategic Planning & Sustainability
- Collaborate with the General Manager and other departments to align engineering initiatives with the Executive Centre’s sustainability and innovation goals.
- Identify opportunities to integrate NUS innovations into The Executive Centre operations.
- Develop energy-saving initiatives and monitor utility consumption to meet sustainability targets.
Guest Satisfaction
- Respond to guest requests and complaints regarding engineering services, ensuring prompt resolution.
- Collaborate with the front office to accommodate special guest requests and ensure seamless communication.
Safety & Compliance
- Ensure compliance with all local building codes, safety regulations, and fire safety standards.
- Regularly inspect the property to identify and resolve safety hazards.
- Coordinate and oversee regulatory inspections, ensuring all certifications are current.
Budget and Reporting
- Prepare and manage the department’s operational and capital expenditure budgets.
- Oversee procurement and inventory of spare parts, tools, and equipment.
- Negotiate and manage vendor contracts for outsourced maintenance and repair services.

**Qualifications**
Requirements
Education and Experience
- Diploma or Bachelor’s degree in Engineering (Mechanical, Electrical, or equivalent field) or a related discipline.
- Minimum 5 years of experience in engineering or facilities management, with at least 2 years in a leadership role, preferably in the hospitality industry.
- Strong knowledge of MEP systems, energy management, and sustainability practices.
- Familiarity with Building Management Systems (BMS) and preventive maintenance software.
- Excellent problem-solving, organizational, and communication skills.
Competencies
- Technical Expertise: Deep understanding of engineering principles and the ability to troubleshoot complex systems.
- Leadership: Ability to lead a team effectively and make informed decisions under pressure.
- Customer Focus: Commitment to ensuring the best guest experience through seamless operations.
- Sustainability Awareness: Passion for implementing environmentally responsible practices.
- Service-oriented mindset with a focus on guest satisfaction.
- Ability to handle pressure and multitask in a fast-paced environment.
- Problem-solving and decision-making skills.
- Flexibility to work varying shifts, including weekends and holidays.

**More Information**

Location: Kent Ridge Campus

Organization: University Campus Infrastructure

Department : Campus Asset Management

Employee Referral Eligible: Yes

Job requisition ID : 28016

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