
Customer Service Officer
2 weeks ago
2 years exp
**Roles & Responsibilities**
- To take charge of processing and documentation of workers moving into the dormitory.
- To obtain documents of workers at least 1 week in advance and issue access passes, provided that all documents are properly verified.
- To keep updated records of all workers in the dormitory, according to their units, companies and nationalities.
- To ensure that records of workers moving out of the dormitory and proceeding on home leave or returning from leave are properly updated.
- To maintain a record of defective or lost access passes and collect payments for replacement passes, where applicable.
- To monitor work pass expiry dates and ensure that clients submit details of renewed work permits from time to time.
- To attend to request from government departments pertaining to workers residing in the dormitory.
**Job Requirements**
- Minimum GCE ‘N’ Level
- Proficient in Microsoft Word and Excel
- Minimum 1 year experience in customer service
- Have to be vaccinated against Covid-19
**Other Information**
- Dinner will be provided.
- 5 days work week for 1 week, the following week have to work for 6 days
- Working Hours: 1 pm
- 10 pm
- Off Day: On weekdays
- Working Location: Choa Chu Kang (SHN Facility) 10-15 minutes walk in
No information added.
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