Infrastructure Support Analyst
1 week ago
Possess good Terraform coding skillsets, especially in the provisioning of resources in VMware environment
- At least 6 years of working experience in managing or maintaining virtualised environment such as VMware or Hyper-V.
- Possess a strong understanding of security practices in hypervisor, virtualization system and network is important.
- Relevant technical certifications in the administration and troubleshooting of VMware is mandatory
Specifications
Requirement
Remarks/
Comments
(a) At least 6 years of working experience in managing or maintaining Microsoft Windows, Oracle Solaris/Unix and/or Redhat/Linux Server in a virtualised environment such as
VMware or Hyper-V, with Internet and Intranet Web Applications.
Mandatory
(b) Possess a strong understanding of security practices in server, database, and network is
important.
Mandatory
(c) Relevant technical certifications in the administration and troubleshooting of the
following products will be advantageous:
i) Microsoft Windows Server
Preferred
ii) Redhat (Linux) Server
Preferred
iii) VMware Hypervisor
Preferred
iv) Microsoft SQL Server
Preferred
v) Oracle DB Server
Preferred
vi) CISCO Networks
Preferred
vii) Checkpoint Firewall
Preferred
viii) Palo Alto Networks Firewall
Preferred
(d) Good Project Management experience and skills.
Mandatory
(e) Certifications in IT Project Management will be advantageous.
Preferred
(f) Self-motivated, dedicated, committed and resulted-oriented team player with strong
initiative, ownership and possess good inter-personal and analytical skills.
Mandatory
to the area he/she is assigned to support:
i) Assist in the management of Operations, Service Levels and Contract Administration
of the technologies and infrastructures deployed by the Board.
Mandatory
ii) Assist in the IT Service Management processes, which cover Service Level Management, Incident and Problem Management, Change and Release Management, Configuration Management, Capacity Management, Availability Management, Backup
and Recovery Management and Security Management.
Mandatory
iii) Provide governance on the service provided by the Service Provider.
Mandatory
iv) Manage the escalation processes and perform service recovery for incidents that
directly impact services or users.
Mandatory
v) Conduct internal security reviews and assist in internal and external audits.
Mandatory
vi) Support user projects involving infrastructure acquisitions and evaluations.
Mandatory
vii) Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs.
OR
Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.
Mandatory
viii) Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.
OR
Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.
Mandatory
ix) Continually exploit technological advancements or new processes to improve on the
robustness, performance or resilience of existing operations and services.
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