
Senior IT Infrastructure Support Analyst
2 days ago
Senior IT Infrastructure Support Analyst
This range is provided by Robert Walters. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Our client is a leading global financial services group, looking to hire a Senior IT Infrastructure Analyst for their Singapore office. You'll play a key part in supporting the regional technology environment while working alongside a collaborative global IT team.
What you'll be doing
Be the go-to for day-to-day technical support across end-user devices, servers, networks, and telephony systems.
Troubleshoot issues, manage escalations, and keep business operations running smoothly.
Ensure systems are patched, backed up, and monitored to meet high availability standards.
Support cloud and collaboration tools, with exposure to Office 365, Azure/AWS, and enterprise applications.
Partner with global colleagues to share best practices and ensure consistency across regions.
Act as a point of contact for vendors and external providers when more complex fixes are required.
Contribute to IT security awareness and best practices within the organisation.
What you'll bring
Degree in IT/Computer Science or relevant.
Hands-on experience across Microsoft technologies (Active Directory, DNS, DHCP, TCP/IP, O365).
Working knowledge of networking and Cisco environment, VOIP/AV tools a plus.
Familiarity with cloud platforms, backups, and incident management processes.
Exposure to virtualisation (VMware/Hyper-V) or Citrix environments is advantageous.
A strong communicator who can explain technical issues in simple terms.
Flexible, proactive, and comfortable with occasional shift or on-call support.
Do note that we will only be in touch if your application is shortlisted.
ROC No.: E | EA Licence No.: 03C5451
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Desktop Computing Software Products, Information Services, and Technology, Information and Internet
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