Customer Service Executive

2 weeks ago


Paya Lebar Road, Singapore MCL Worldwide (S) Pte Ltd Full time

**Customer Service (Import / Export)**

**Job Description**:

- Oversees daily shipments/enquiries/LCL consolidation/FCL shipments
- Liaise with customer on operation issues.
- Import/Export consolidation planning
- Import and export documents & liaising with overseas agent
- Responding customer queries.
- Verify Overseas & Contractors' invoices
- Invoice billing
- Rates negotiation with Carrier &Co-loader
- Monitor and co-ordinate import & export shipments.
- Handling and preparation of shipping documents (eg: delivery order / billing of lading, tax invoice, arrival notice and others)
- Send BL and invoice to shipper and arrange telex release upon payment
- Check and follow up shipment status
- Arranging and coordinating for transportation / trucking.
- Liase with consignee / shipper on import shipment's arrangements.
- Send / fax arrival notice to consignee and arrange collection / delivery of cargoes.

**Other information**:

- Working days: 5 days
- Working hours: 9am to 6pm (Monday to Friday)

**Job Types**: Full-time, Permanent

**Salary**: $1.00 per month

Schedule:

- Monday to Friday

**Experience**:

- freight forwarding: 2 years (preferred)


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