Head, Software Design

2 weeks ago

Singapore Singapore Management University Full time

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

DESIGNATION : Head, Software Design & Development (Enterprise Information Systems), IITS

RESPONSIBILITIES
- Lead the design, development, testing, deployment and maintenance of enterprise information systems.
- Recruit, grow, mentor, develop and motivate team members.
- Set goals/ targets for team, and drive action plans to closure.
- Define, enhance and drive software design and development practices, standards, processes, tools and templates.
- Manage projects (both in-house and outsourced) to ensure that proposed technical solutions are sound, and the defined service levels and schedules are met with satisfaction.
- Translate project strategy into tasks/activities and manage risks within each phase of the project.
- Ensure high quality of deliverables from the team.
- Form good user relations and cultivate trust among users and staff.
- Ensure prompt and efficient support services for the end users, including request and issue management.
- Conduct reviews to gather user feedback and plan for continuous improvements.
- Assist supervisor in strategic planning and budgeting.

QUALIFICATIONS
- Degree / Diploma in Computer Science or IT.
- 8 to 10 years of relevant experience with good track record of software design and development, project management, and business analysis with at least 3 years in a people management role.
- Extensive design and development experience for on-premise and cloud-hosted software solutions; OutSystems, Microsoft.NET, PeopleSoft, and / or SAP platforms. Higher Education domain knowledge will be an advantage.
- Strong management skills in team, project, change, outsourcing / vendor and contract management.
- Excellent interpersonal, persuasive and communication skills (both oral and written skills are essential).
- Able to work well with people at different levels of the organization.
- Ability to provide a balanced view of a problem situation, good problem solver and able to guide team to analyse complex business issues and provide effective solutions.
- Good knowledge of software development life cycles, software engineering and security best practices and quality standards.

OTHER INFORMATION

**#LI-ST1

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