Pss Director, HR Analytics and Reporting

PSS | Director, HR Analytics and Reporting

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

**Role Summary**:
This role is part of the HR Optimized function, which is responsible for building horizontal capabilities such as Process Excellence, HR Technology, Reporting & Analytics, Engagement & Governance, and Operations & Shared Services. These capabilities will form the foundation of the new HR operating engine for Prudential.

This role will involve creating a strategy, driving change management with stakeholders across all group and local business units, and building a world-class People Analytics function ground up. The goal is to establish a single source of truth and transition from a hypothesis-driven HR function to one that is driven by analytics and insights.

**Key Responsibilities**:

- Collaborate with the Prudential Chief Data Officer to design and develop a holistic view of business and employee data, ensuring global consistency
- Lead the design of a framework for a 360-degree view of employees by integrating internal data (such as engagement and transaction data) and external data (such as compensation benchmarks and social listening data)
- Develop the practice to track engagement data for entire HR lifecycle & programs (e.g., time to fill for TA), measure usage data for HR services and use feedback to improve HR programs (e.g. mobility)
- Manage and maintain a consistent, accurate, and shared HR data across the organization as the single source of truth.
- Define the future HR Data Model, a visual representation of the structure and organization of people data and relationships between data elements.
- Catalogue all reports and group external commitments that contain people data, establishing global definitions for all data metrics within current people reports inventory.
- Establish policies and processes to ensure the accuracy and access control of personal and organizational data in alignment with Data Dictionary, local data regulation (i.e., GDPR) and Group Data Policy (GGM)
- Ensure that people data is accurate and reliable, addressing issues like duplicate records, outdated information, and inconsistencies across systems with regular monitoring and communication with data producer.
- Work closely with Group CHRO, all HR COE Leads (TA, TLC, Reward) and Country CHROs to ensure that their market specific data nuances are represented in a clear insightful way to the GEC and Board for driving effective decisions on people programs.
- Lead the re-design of overall user segment specific dashboards and the development and deployment of use cases for advance predictive analytics, ML Ops etc.
- Work with Industry experts, peers and innovation forums to bring the best HR analytics practices and leading innovations to enable HR vision at Prudential.
- Communicate complex data insights in a clear and compelling manner to stakeholders at all levels, creating visualizations and reports that tell a story and drive decision-making.
- Collaborate with different teams to adopt data-driven decision-making, building strong relationships and working effectively in a team environment.

**Skills & Requirements**
- Bachelor's degree or higher in a related field, such as business administration, management, engineering, or human resources.
- Master's degree in business administration or equivalent practical experience.
- At least 10+ years of experience in Data & Insights strategy, Program Management, Service Management as well as Transformation, preferably in the HR domain.
- Strong leadership, communication, and interpersonal skills, with the ability to influence and engage senior stakeholders across the organization.
- Strong global people leadership experience with exposure to financial services or consulting organizations.
- Strong project management, change management, and organizational skills, with the ability to manage multiple projects and teams in a fast-paced, highly matrixed, and federated environment.
- Strong analytical, problem-solving, and critical thinking skills, with the ability to use data and technology to drive process innovation and improvement.
- Programming experience, working with large datasets to clean and transform data.
- Proficiency with reporting from HR information systems like Workday and data visualisation platforms like PowerBI.
- Team management experience; encouraging a culture of inclusion and belonging.

Job ID 24080391