Customer Success Executive

1 week ago


Queenstown, Singapore 99.co Full time

**Responsibilities**
What you’ll do:

- Proactively connecting with our customers on a daily basis
- Identify gaps in product vs client usage
- Able to interpret data given to assess needs of customers
- You will be the key driver to ensuring a seamless customer experience
- Keep our customers informed and engaged at the different stages of their journey with us
- Keep track of conversations - to ensure we are engaging at the right time - Keep track of client feedback and feature requests
**Qualifications**
What you are/have/will be:

- Quick and fast learner
- Communicate fluently and comfortably in English
- A passion for making a difference for our users
- Be responsive and take initiative - thinking on your feet
- A healthy curiosity to learn about various aspects of the industry
- A desire to learn, grow and contribute beyond the immediate job scope
- Basic data entry skills - Sheets/Words
- Results oriented

**Job Types**: Full-time, Permanent

**Salary**: $2,200.00 - $3,000.00 per month

**Benefits**:

- Employee discount
- Health insurance
- Parental leave
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Singapore 139951



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