Guest Services Assistant

2 weeks ago

Orchard, Singapore Royal Plaza On Scotts Full time

Reporting to the Concierge Officer, your primary role requires you to efficiently handle luggages of guests arriving and departing the hotel at the same time provide wholehearted friendliness and assistance towards guests’ enquiries.

Other duties encompass (but not limited to) providing hotel room and facilities orientation for newly arrived guests, delivery of mails/ parcels as well as doorman duties such as providing directions, taxi assistance and ensure smooth traffic at the hotel’s driveway.

Individual should be service-oriented, physically fit with no limitations which would prevent bellman duties from being carried out and willing to work on shifts, weekends and public holidays on a 5-day work week.

Working hours:

- 7.00am to 4.30pm
- 1.30pm to 11pm
- 10.30pm to 8.00am (S$12 per night shift allowance)

**Benefits**
- Operations teams’ designer uniforms and duty meals are on us.
- Comprehensive medical and insurance coverage simply because we care.
- Flexible benefits for many things that matter such as dental, optical and health screening expenses.
- Big listening ears for refreshing ideas and open communication.
- Allowance for a home away from home if you are from overseas.
- Sweetheart discounts at our award-winning hotel and best buffet restaurant, Carousel.
- Growth, development and opportunities given.
- Recreational activities and loads of FUN
- 24-hour gym for you to keep fit.
- Chillax Lounge, a space created especially for you to chill out and relax in.
- Tokens of appreciation to celebrate career and personal milestones with you.
- A day off during your birthday month to pamper yourself.
- Privileges at selected merchant outlets just for you.

**Job Types**: Full-time, Part-time
Part-time hours: 22 per week

**Salary**: $1,400.00 - $1,700.00 per month

**Benefits**:

- Dental insurance
- Food allowance
- Professional development
- Promotion to permanent employee

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: One location

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