Guest Services. Assistant

3 days ago


Orchard Central Community Development Council, Singapore York Hotel, Singapore Full time $30,000 - $40,000 per year

Company Description

York Hotel Singapore, nestled in the urban oasis of Mount Elizabeth, offers an upscale 4-star accommodation experience. Located within walking distance to Orchard Road, the hotel boasts 407 well-appointed rooms and suites, featuring a variety of facilities and amenities. With 8 function rooms accommodating up to 450 guests, the hotel caters to business meetings, milestone celebrations, and events. Guests can also enjoy an array of dining selections at the White Rose Café, known for its Western and Asian cuisine, as well as the popular Penang Hawkers' Fare. Enjoy a serene escape while remaining minutes from the bustling heart of Singapore.

Role Description

This is a full-time on-site role for a Guest Services Assistant, located in Orchard. The Guest Services Assistant will be responsible for welcoming guests, providing exceptional customer service, managing guest inquiries and reservations, and assisting with administrative tasks. The role includes ensuring customer satisfaction, addressing guest concerns, and coordinating with various hotel departments to enhance the guest experience.

Qualifications

  • Excellent Interpersonal Skills and Communication
  • Experience in Customer Service and Customer Satisfaction
  • Administrative Assistance skills
  • Ability to work effectively in a team environment
  • Proficiency in using hotel management software is a plus
  • Fluency in English; additional language skills are a bonus


  • Orchard, Central Community Development Council, Singapore York Hotel, Singapore Full time $25,000 - $35,000 per year

    Company DescriptionYork Hotel Singapore, nestled in the urban oasis of Mount Elizabeth and within walking distance to Orchard Road, is an upscale 4-star business hotel offering 407 well-appointed rooms and suites. The Tower Block includes 64 non-smoking rooms, while the Annexe Block boasts 343 rooms and suites. The hotel provides various amenities and...


  • Orchard, Singapore York Hotel (Private) Limited Full time $30,000 - $45,000 per year

    Company DescriptionYork Hotel Singapore, nestled in the urban oasis of Mount Elizabeth and within walking distance to Orchard Road, is an upscale 4-star business hotel offering 407 well-appointed rooms and suites. The Tower Block includes 64 non-smoking rooms, while the Annexe Block boasts 343 rooms and suites. The hotel provides various amenities and...


  • Orchard, Singapore Royal Plaza On Scotts Full time

    Reporting to the Concierge Officer, your primary role requires you to efficiently handle luggages of guests arriving and departing the hotel at the same time provide wholehearted friendliness and assistance towards guests’ enquiries. Other duties encompass (but not limited to) providing hotel room and facilities orientation for newly arrived guests,...


  • Orchard, Singapore Royal Plaza On Scotts Full time

    Reporting to the Concierge Officer, your primary role requires you to efficiently handle luggages of guests arriving and departing the hotel at the same time provide wholehearted friendliness and assistance towards guests’ enquiries. Other duties encompass (but not limited to) providing hotel room and facilities orientation for newly arrived guests,...


  • Central Region, Singapore Mandarin Oriental, Singapore Full time $30,000 - $60,000 per year

    GUEST SERVICES ASSISTANT (HOTEL DRIVER)Mandarin Oriental, Singapore is looking for a Guest Services Assistant (Hotel Driver) to join our Concierge team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the...


  • Orchard, Singapore UOL Claymore Investment Pte Ltd Full time $40,000 - $60,000 per year

    Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with usAs a Guest Service Team Leader, you will enhance the guest experience by driving impeccable service during lounge hours, manage inventory and equipment, handle guest feedback, and coordinate seamless check-ins and check-outs....


  • Orchard, Singapore Treetops Executive Residences Full time $30,000 - $45,000 per year

    Join our team and deliver exceptional guest experiencesWe are looking for enthusiastic and service-oriented individuals to join us as Guest Service Executive. If you enjoy interacting with people and have a passion for hospitality, we want to meet youResponsibilities:Attend to guests' needs and enquiries in a professional and courteous manner.Handle guest...


  • Central Region, Singapore Far East Organization Full time $15,000 - $25,000 per year

    Company description: Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels...


  • Orchard, Singapore Holiday Inn Express Singapore Orchard Road Full time $40,000 - $80,000 per year

    About the role As a Senior Guest Service Agent at Holiday Inn Express Singapore Orchard Road, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for all our guests. They are reliable, highly motivated and multi-skilled employees who efficiently make reservations, answer calls/inquiries, provide reception...


  • Central Region, Singapore The Ascott Limited Full time $35,000 - $45,000 per year

    Job descriptionYou will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests' satisfaction and provide a sense of home away from home. You will report directly to the Guest Service Manager.ResponsibilitiesYou will:Assist guests with check-in and check-out proceduresEnsure all...