Guest Services Officer

Adina Serviced Apartments Singapore Orchard GUEST SERVICES Tel: 6833 6649 GUEST SERVICE OFFICER The officer will attend to queries and feedbacks from guests and channels. Ensure that VIPs and CIPs are roomed accordingly and that their rooms are satisfactory prior to their arrival. - Work closely with the Residence Manager and provides courteous services...

Voted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities: - Work across reception, concierge, and executive lounge - Welcome guests warmly and assist with...

Industry/ Organization Type: Accommodation & Food Activities (Service Apartment) - Position Title**:Guest Services Executive/Concierge**: - Working Location: Orchard - Working Hours: 5 Days (Rotating shift. Off day will be 1 weekday and 1 weekend) - Shift 1: 7 am - 3 pm, Shift 2: 3 pm - 11 pm Shift 3: 11 pm - 7 am - Salary Package**:Up to $2000 (Basic) + OT...

Voted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities: - Make our guests feel at home with your wholehearted friendliness while you attend to their arrival/ departure...

Reporting to the Concierge Officer, your primary role requires you to efficiently handle luggages of guests arriving and departing the hotel at the same time provide wholehearted friendliness and assistance towards guests’ enquiries. Other duties encompass (but not limited to) providing hotel room and facilities orientation for newly arrived guests,...

Reporting to the Concierge Officer, your primary role requires you to efficiently handle luggages of guests arriving and departing the hotel at the same time provide wholehearted friendliness and assistance towards guests’ enquiries. Other duties encompass (but not limited to) providing hotel room and facilities orientation for newly arrived guests,...

Reporting to the Concierge Officer, your primary role requires you to efficiently handle luggages of guests arriving and departing the hotel at the same time provide wholehearted friendliness and assistance towards guests’ enquiries. Other duties encompass (but not limited to) providing hotel room and facilities orientation for newly arrived guests,...

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering six (6) concepts. Quaich Bar (4 outlets) and Signature Reserve with whisky...

Responsible for all duties at the Reception Desk. (Check-in and out, posting of bill, updating of correspondence for billing instruction, ensuring availability of supporting document for billing). Ensures that all guests settle their bills prior to departure. - Responsible for the efficient handling of cash, credit cards, payment link and guests’ requests...

**WE ARE EXPANDING!** We are currently looking for additional**:CUSTOMER SERVICE OFFICERS** Work Status: Full-time Work Locations: Either Orchard Central, Mandarin Gallery, or Ngee Ann City - **Walking on Sunshine** / An oasis in the middle of a concrete jungle. It’s the phrase that has been used to describe our concept outlet, Walking on Sunshine time...

**Responsibilities**: - Day-to-day services of the Concierge and Bell operations, which may include but not limited to: - AGENT_ - Providing hotel guests with information about local attractions - Assisting hotel guest with ground transport arrangements - Escort arriving and departing guests - Maintains luggage storage - OFFICER_ - Master all duties and...

**Summary**: A Guest Experience Expert works across departments and deliver a wide range of services that guide guests throughout their stay. This is a job rotation role, incumbent to be rotated among 4 sectors (Concierge, Front Desk, Call Centre, Lounge). **Responsibilities (includes but not limited to)**: - _Concierge:_ Main duties include overseeing...

Ensures effective management of Front Office’s operations while maintaining the hotel’s standards and objectives of the Front Office Department. - Maintains the profitability of upselling and compliments from guests via social media. - Overall responsibility includes reservation control, preparation of forecast, daily group movement, room blocking, daily...

**Job Summary** The Assistant Manager shall manage, plan, organize, control, and direct a team of staff operating in the service sections to ensure the smooth running of daily operations in line with the Company’s business objectives and ensure guest satisfaction. **Duties and Responsibilities** 1. Operations - You shall be responsible for inventory...

**Job Summary** The Assistant Manager shall manage, plan, organize, control, and direct a team of staff operating in the service sections to ensure the smooth running of daily operations in line with the Company’s business objectives and ensure guest satisfaction. **Duties and Responsibilities** 1. Operations - You shall be responsible for inventory...

**Responsibilities** - Answer front desk phone calls - Attend to all customers issues and provide accurate, appropriate and immediate responses, ensuring complete customers satisfaction on social media platform - Organize and schedule patients’ appointments - Acknowledge and greet guests entering and leaving the facility. - Basic customer registration,...

Responsibilities - Deliver quality customer service to all guests. - Greet each guest promptly and courteously with a good smile and body language. - Make recommendations and upsell. - Key orders in the Point-of-Sale system efficiently. - Serve food & beverages according to guests’ orders efficiently. - Maintain cleanliness of the outlet. - Check food and...

**Summary**: A Guest Experience Expert works across departments and deliver a wide range of services that guide guests throughout their stay. This is a job rotation role, incumbent to be rotated among 4 sectors (Concierge, Front Desk, Call Centre, Lounge). **Responsibilities (includes but not limited to)**: - _Concierge:_ Main duties include overseeing...

As a Reservations Officer, your role encompasses all areas of room reservations (but not limited to): - Handles reservations-related enquiries, tasks and reports - Accurately and efficiently process room reservations made from various channels - Maximize room revenue through upselling - Create colourful guest experience by ensuring their requests are...

As a Reservations Officer, your role encompasses all areas of room reservations (but not limited to): - Handles reservations-related enquiries, tasks and reports - Accurately and efficiently process room reservations made from various channels - Maximize room revenue through upselling - Create colourful guest experience by ensuring their requests are...