Associate, People Transformation

1 week ago

Singapore DBS Bank Full time

Business FunctionGroup Operations enables and empowers the bank with an efficient, nimble and resilient operations through a strategic focus on quality & control, productivity, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.About SPS: We are a high-performing and highly engaged team whose purpose is to enable our Operations People to be Awesome, through a range of data-driven programmes & AI-enabled initiatives focused on the development, engagement and wellbeing of our people so that they may do their career?s best work aligned with DBS?s aspiration to the Best Bank for a Better World. Our portfolio includes Engagement, Cultural Change, Transformational Leadership and People Programmes for Group Operations regionally (7,500 employees in 6 core markets).Job Purpose: To be one of the change-makers who can co-drive people transformation programmes aligned with the Group HR agenda whilst realising the T&O?s vision and strategy intent as a key pillar of DBS to make banking joyful for our customers and fulfilment for our employees.Key Roles and Responsibilities: This role cuts across all ops units in all the core markets.* Strategy* In partnership with PTC lead, to conceptualise, develop and deliver a people strategy focused on inspiring, developing, engaging and caring for the wellbeing of our Operations people.* Work closely with business stakeholders to ensure programme objectives and deliverables align fully to the overarching business strategy.* Execution* Design, develop and roll out programmes that bring to life the people strategy. (example, Ops Care, My Voice survey follow up action plans, PoP etc)* Design and build dashboard to track progress and generate transparency across all the pieces of work as well as to facilitate decision making e.g.
Employee Experience Survey data analysis* Create connectivity across projects/programmes inside SPS, Ops COO or other areas of the bank* Works in partnership with other Ops COO teams to deliver on cross-functional projects / events (like Ops Open, Leadership Conference, etc)* Project manage the engagement and management of external vendors /consulting service providers* Present periodic updates to the relevant stakeholders* People

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