Service Support Staff

1 week ago

Singapore GAIN EMPLOYMENT SERVICES PTE. LTD. Full time

Contract period: 1 year

Working hours:
Tuesdays to Sundays, and all gazetted public holidays and all gazetted public holidays - 8.15am to 6.15pm, inclusive of one hour break and closes on Mondays for maintenance. If a gazetted public holiday falls on a Monday, the usual operating hours shall apply.

Scope of works:
i. Open up and shut down the gallery;
iii. Manage visitors’ registration, set-up and tear down for SMG-related events and/or activities;
iv. Take photographs for SMG-related events and/or activities and VIP tours for documentation purpose;
v. Make daily rounds at regular intervals to ensure that exhibits are functioning and check for defects in the gallery;
vi. Prepare and submit daily reports which include visitorship, checks on gallery, status of defects in the gallery accompanied with photographs, etc;
vii. Stock taking and replenishing of SMG collaterals and premiums;
viii. Packing of SMG premiums for visits and/or events;
ix. Manage simple troubleshooting for the gallery’s exhibits and infrastructure.

x. Liaise with other vendors and contractors to ensure that above daily duties are carried out properly;
xi. Attend the fire safety briefings, fire drills and handle incidents such as accidents with injury or illness, any acts of disturbance/violence and acts of mischief/vandalism in the gallery;
xii. Manage and schedule SMG volunteer guides.

xiii. Any other tasks pertaining to SMG as assigned.

xiv. Guided tours for SMG will not be handled by service staff but by trained guides separately engaged by MPA.

xv. Cash handling is also not required by the service staff at SMG.

**Requirements**:
(a) To promote MPA’s corporate image while undertaking their duties at the gallery, the service staff shall meet the following requirements:i)
i) Good communication and interpersonal skills;
ii) Meticulous, independent and service oriented;
iii) Proficient in Microsoft Office;
iv) At least two years of relevant customer service experience. Experience working in galleries, visitor centres, and museums will be preferred; and

v) Presentably attired in office wear. MPA will provide name tag to be worn on the top left of the chest while on duty.

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