Assistant Director, Supervision

1 week ago

Singapore Ministry Of Social And Family Development Full time

**What the role is**
- Family Development Group (FDG)
Strong families are the building blocks of a caring community. We want to help families realise their hopes and aspirations, strengthen familial bonds, and support them in overcoming challenges.
Office of the Public Guardian (OPG)
OPG under the Ministry of Social and Family Development protects the dignity and safeguards the interests of vulnerable persons lacking mental capacity (P). OPG supports the Public Guardian in carrying out her statutory duties.

**What you will be working on**
- The appointed person will be involved in the overseeing of OPG’s Supervision & Investigation (S&I) team, specifically to carry out the function of safeguarding interests of persons who lack mental capacity through supervising court-appointed deputies and investigating into alleged abuse of such persons.

**Responsibilities**:
a) Assist in overseeing a team of executives in the supervision of court-appointed deputies and investigation into alleged abuse of persons without mental capacity
b) Review and strengthen S&I’s operations and processes, including:

- policy and approach for supervision of deputies and investigation into alleged abuse/ fraud;
- streamlining work processes, development of SOPs, standard report/letter templates and forms etc.;
- developing performance tracking system; and
- building data and knowledge management system (for data management and analytics, record of precedent decisions, profiling and fraud detection, risk management etc.)

c) Design and implement solutions to improve customer experience, operational efficiency and collaboration/partnership with stakeholders etc.
d) Build capacity and skillsets, and manpower deployment

**What we are looking for**
- Tertiary qualification, preferably in financial accounting or law.
- At least 6-9 years of working experience in accounting / auditing / compliance
- Experience in fraud detection and prevention is a plus
- Experience in data analytics and case management are desired.
- CPA / CIA / CFE professional certification is a plus
- Self-driven and meticulous with strong analytical skills
- Strong interpersonal, speaking and writing skills
- Experience in managing a team
- Able to work independently and with a team
- Proficiency in MS office.

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